Order Processing Technician

Do you possess excellent analytical and problem‑solving skills? Do you consider yourself to be a customer‑centric professional? Do you feel that you are extremely detail‑oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts? If you answered yes to these questions, we should talk! Curries (an ASSA ABLOY company) is expanding their Order Management Teams and is hiring an Order Processing Technician. This role will be based out of our manufacturing facility located in Mason City, IA. We are growing and there has never been a more exciting time to join us! Come see who we are at: What would you do as our Order Processing Technician? As an Order Processing Technician, you will interpret customer‑provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements. This includes interpreting product specifications and researching drawings. Key responsibilities Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured). Interpret hardware templates and prepare detailed drawings for manufacturing requirements. Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions. Anticipate, question and research areas of concern, resolving any engineering issues prior to fabrication. Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol. Provide technical, product application and problem‑solving support to manufacturing and customers as a knowledgeable product technical expert. Function well in a team environment in all areas of business. Perform other duties as required. Qualifications High School Diploma or GED; Bachelor’s degree in Mathematics, Engineering, Business or related field preferred. Associate’s degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field strongly preferred. Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries highly desirable. Complex math and problem‑solving skills required, including a developed understanding of Algebra and Geometry. AutoCAD detailing experience preferred. Blueprint/template reading skills required. Ability to read and comprehend structural and architectural drawings. Strong knowledge of detailing principles of drawings preferred. Previous exposure to reading schematics, blueprints, renderings or architectural drawings highly desirable. Excellent computer skills (Word, Excel, Internet, email, etc.) preferred. Proficient communication skills, both verbal and written. Excellent analytical, problem‑solving, organizational, follow‑up and a sense of urgency required. Must excel working in a fast‑paced environment. Benefits Competitive Salary Paid vacation, sick time, and paid company holidays Medical, dental, vision, short and long‑term disability, life and AD&D insurance 401(k) program with company contributions Tuition reimbursement, learning and career development opportunities Flexible spending Employee assistance program Gym reimbursement On‑site health clinic Discount portal Recognition, well‑being, and employee experience programs designed to support and celebrate you throughout your career Additional information Some overtime is required. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager, at View email address on click.appcast.io Equal Opportunity Employment We are the ASSA ABLOY Group. AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran. #J-18808-Ljbffr