AV Services Technician

Job Description

Job Description

About Applied Video Technology, Inc.:
Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors.

We're seeking a skilled AV Services Technician to support a key client based in Philadelphia, PA. This is an excellent opportunity for an AV professional who excels in field service work and enjoys solving real-time challenges in dynamic environments.

Position Overview:

As an AV Services Technician, you'll work closely with AVT's engineering and support teams to provide technical support, maintenance, installation assistance and troubleshooting for a wide range of AV systems.

Key Responsibilities:

• Provide on-site support for AV systems, including video conferencing, control systems, DSPs, displays, and streaming equipment.

• Perform preventative maintenance and troubleshoot AV issues for clients, with a primary focus on Philadelphia-based installations.

• Monitor and support live events and meetings to ensure high-quality AV performance.

• Assist with system configuration, testing, and end-user training.

• Document service calls, updates, and solutions in internal ticketing systems.

• Coordinate with AVT's home office and field teams in Kimberton, PA, as needed.

Requirements:

• Hands-on AV experience, including field service or technical support.

• Strong understanding of AV systems including AMX, Extron, Clear-One, etc.

• Excellent problem-solving skills and ability to work independently in the field.

• Strong communication and customer service skills.

• Willingness to travel to client sites in the Philadelphia area on a regular basis.

• Valid driver's license and reliable transportation.

Preferred Qualifications:

• AVIXA CTS certification or relevant technical training.

• Familiarity with IT/networking concepts relevant to AV installations.

Why Join AVT:

• Work with a trusted, experienced AV integrator with a diverse client base

• Work in a dynamic, fast-paced environment

• Supportive team culture with room for professional growth

• Competitive salary and benefits