IT Asset Management Lead

Job Description (on-site) Select Medical is seeking highly motivated individuals focused on exceptional customer service to work within an innovative, fast-paced work environment where an entrepreneurial spirit is encouraged. Do you pride yourself on delivering superior quality in all that you do? Do you treat others as they would like to be treated? Are you results-oriented and a team player? Do you take pride in finding resourceful ways of overcoming obstacles? If you answered yes to all of these questions, we want you!!! Select Medical is looking for a proactive, results-oriented IT Asset Management Lead responsible for the team, ensuring that technology assets are received, recovered, deployed, tracked, and retired in a controlled manner. This position is also involved in various projects and must maintain coordination and communication with other IS teams and business units in support of the locations and their associated projects. The IT Asset Management Lead is expected to identify process and efficiency improvement opportunities as well as cost‑saving measures. This Lead will also be responsible for building and maintaining working relationships while coordinating and communicating with team members, vendors, and other departments involved in the projects requiring IT Asset lifecycle services. This position will support the processes, tools, and techniques followed by Select Medical IS, along with standard industry best practices. The IT Asset Management Lead reports to the Director of Information Technology, IT Assets & Purchasing, based in Mechanicsburg, PA. Responsibilities Direct and lead the IT Asset Management team, ensuring the timely completion of assigned tasks. Leads and consults on all aspects of the IT Asset Management Lifecycle to include: shipping and receiving, inventory control, license management, data accuracy, asset refresh/renewal, inventory disposition, decommissioning, and disposal. Oversee the daily management of software and technology-related hardware asset records within the organization to ensure compliance. Work with project teams to ensure that assets are managed in accordance with service level expectations and project schedules. Plan and communicate with business/customer, IT Leadership, vendors, and other key stakeholders regarding status, milestones, and issue resolution. Manage vendors and vendor relationships to ensure that Select Medical receives the best value for its assets and provisioned services. Ensures the execution of processes and procedures to certify technology assets are acquired, received, deployed, tracked, and retired in a controlled manner. Open, review, direct, and consult on service requests with staff, customers, and vendors to ensure that all requests for service are completed in a timely and efficient manner. Ensure data accuracy of Assets and their attributes (statuses and locations) in asset management tools and systems. Utilize strong interpersonal, communication, and leadership skills to help the team drive projects and complete objectives. Set priorities along with coordinating and reporting the team’s activities and performance. Assist the Director with assessing candidates for any open team positions. Qualifications Required Qualifications Associate's degree or higher in Information Technology, Business Systems, Supply Chain Management, Asset Management, Computer Science, or equivalent educational / work experience. In lieu of an undergraduate degree or technical school, the ratio is 1:1, meaning one year of work experience equals one year of College. 5+ years of progressive experience in Information Technology, IT Asset Management, or Supply Chain Management with at least 2 years in a lead role. Availability beyond standard business hours to address mission‑critical issues that may affect patient care. Preferred Qualifications Broad knowledge of IT Asset Management and IT concepts, disciplines, and best practices and methodologies will be expected. Experience in healthcare IT Asset Management is a plus. Ability to perform with a sense of urgency within a fast‑paced, deadline‑driven environment that requires the prioritization and management of multiple projects at once without compromising quality and service levels. Demonstrated strong people leadership, teamwork, and personnel/project management skills. Excellent analytical and problem‑solving skills are essential. Exceptional customer service skills; the ability to deal professionally in all situations (vendor, customer, team, department, and company) with a positive, helpful attitude. Must have the ability to work well within a team environment as well as independently, have excellent interpersonal and organizational skills, and pay specific attention to details. Excellent communication skills, both verbal and written, with all levels of internal and external customers. Excellent time management and interpersonal skills with a sense of urgency, prioritizing the resolution of issues that affect business workflow and patient care. Experience managing equipment in large corporate environments. ServiceNow experience is a plus. Skilled in Microsoft productivity applications such as Excel, Word, and Outlook / M365 Benefits An extensive and thorough paid orientation program. Paid Time Off (PTO) and Extended Illness Days (EID). Health, Dental, and Vision Insurance; Life insurance; Prescription coverage. A 401(k) retirement plan with a company match. “Equal Opportunity Employer/including Disabled/Veterans.” #J-18808-Ljbffr