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Remote Operations Manager - Contact Center & QA Lead

Scene Health

New York, NY
  • Remote job

Scene Health is seeking an Operations Manager to own daily operations performance, compliance, and workflows across our telephony system and proprietary software. You will lead TalkDesk administration, KPI reporting, QA, and workforce planning, collaborating with Product and Engineering to deliver scalable, compliant processes. You will work with frontline teams to translate operational pain points into system-level solutions, driving training, documentation, and vendor coordination in a fully #J-18808-Ljbffr Scene Health

Vacancy posted 2 days ago

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