Remote Systems Engineer III

Insight Global is seeking a Remote Systems Engineer III for our telecommunications client. This engineer will play a critical role in a largescale cable modem platform migration, supporting the transition from CommScope to Harmonic. The ideal candidate has deep handson experience in DOCSIS environments, cable modem migrations, and ISP networks, along with strong documentation and procedural skills.


Day-to-Day:


Support a largescale migration project transitioning cable modems from CommScope to Harmonic


Write and execute Methods of Procedure (MOPs) for migration activities


Document completed work, changes, and outcomes in detail


Perform packet inspection and analysis using ActiveLogic or Sandvine


Configure cable modems and manage IP address assignment via DHCP platforms (Incognito or equivalent)


Collaborate with engineering and network teams to ensure smooth customer migrations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

4+ years of hands-on experience with Harmonic and CommScope


Proven experience with DOCSIS environments


Experience performing cable modem migrations, including forklift migrations to new platforms


Strong background working within an ISP / cable modem environment


Experience writing Methods of Procedure (MOPs) and postimplementation documentation


Experience configuring cable modems and assigning IP addresses via DHCP


Nice to Have Skills & Experience

Experience using ActiveLogic or Sandvine for packet inspection


Experience with Incognito (or similar) DHCP platforms


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.