Senior Operations Analytics Lead, RCC Performance
Apple Inc.
Apple Inc. in Austin, TX seeks a Senior Analyst to join the Americas Retail Customer Care (RCC) AMR Operations. You will own KPI definitions, data infrastructure, and real-time dashboards to monitor RCC performance; collaborate with Operations, Finance, and Programs; and apply NLP/text analytics to evolving data sources. This role focuses on turning complex data into clear recommendations, shaping strategy, and delivering measurable outcomes for global teams and leadership. #J-18808-Ljbffr Apple Inc.
Vacancy posted 2 days ago
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