Compliance Specialist 1 - Bilingual English/Spanish

Responsibilities Investigate worker claims, determine jurisdiction, apply state wage and hour laws, and take appropriate action based on each case’s facts. Collect and review records, interview involved parties, perform wage calculations, prepare written findings, and provide clear guidance to workers, employers, and the public. Analyze claims and complaints to determine jurisdiction and required investigative steps. Gather and evaluate documents, records, and other evidence. Conduct interviews with complainants, employers, attorneys, union representatives, and witnesses. Prepare letters, wage collection orders, settlement agreements, and compliance agreements. Write detailed investigative reports summarizing findings and recommendations. Testify in contested case hearings or court proceedings on behalf of the agency. Provide education, outreach, and customer service to businesses, workers, and public agencies. Respond to phone, email, online, and walk-in inquiries regarding wage and hour laws. Refer individuals to other agencies as appropriate and assist with special assignments. Qualifications Two years of experience conducting administrative research that includes compiling and evaluating facts to recommend management action or determine eligibility/compliance with program guidelines and regulations. Some positions may require a Bachelor's degree in Business or Public Administration, or a related field. Knowledge of labor laws, administrative rules, and regulatory compliance processes. Experience conducting investigations, including interviewing, evidence gathering, and document analysis. Strong analytical skills for interpreting statutes, reviewing complex records, and performing wage calculations. Ability to write clear, detailed reports, correspondence, and legally oriented documents. Proficiency with computers, databases, email platforms, and case management systems. Bachelor's degree in Business. Bachelor's degree in Public Administration. #J-18808-Ljbffr Jobtailor