Lead Strategist

Hundreds of millions of times per year, Phreesia has the chance to communicate with patients at a key moment just prior to talking to their healthcare teams, and HCPs as they prepare to meet with patients -- helping both ask the right questions, share in decision-making, and see better outcomes. As a key member of our Network Solutions department, the Lead Strategist will play a critical role in shaping engagement strategies that directly contribute to business growth, improved program performance, and achievement of key HCP business objectives. You will be responsible for conceptualizing and optimizing campaigns, and identify primary and secondary research opportunities to deliver more impactful healthcare experiences and envisioning what our platform needs next. You will work closely with teams across the organization and collaborate regularly with our Research, Product, User Experience, Market Development, Data Science, Insights & Analytics, and other teams. We are looking for smart, creative, and entrepreneurial strategists eager to take leadership roles in developing end-to-end engagement strategies for both patient and HCP campaigns that support brand goals and positive health outcomes. Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process. What You'll Do Support and initiate strategic partner relationships, driving thought leadership in patient and HCP engagement, education, and behavior change. Apply deep knowledge of US Pharma, pharma marketing, and enterprise client needs to shape account strategies and uncover growth opportunities with Client Experience teams. Develop multi‑year account plans and refine programs that adapt to evolving needs and deliver measurable improvements in HCP engagement and business results. Create clear, data‑driven recommendations by interpreting performance reporting, asking insightful questions, and aligning cross‑functional teams around shared insights. Maintain a strong point of view on effective patient and HCP engagement to support brand objectives and better outcomes, even in ambiguous or rapidly changing environments. Collaborate across Market Development, Product, Programmatic, Research, Analytics, and Insights to run pilots and scale successful solutions that enhance Phreesia’s tools and client value. Facilitate structured brainstorming sessions and clearly communicate platform value, content capabilities and limitations, required tools and services, digital‑content risks and mitigation strategies, and relevant technology trends. What You'll Bring Bachelor's Degree Required; MBA, MPH, MPP or other graduate degree a plus 7 years of relevant work experience in healthcare/HCP media engagement strategy, content strategy, content development, population health, health education, health behavior, digital health technology, or an adjacent space Very strong problem definition and solution criteria skills: ability to isolate significant drivers and relationships within complex systems, specify requirements, and generate elegant solutions Experience leading and growing relationships with top US pharma companies Proven talent driving change, influencing thought, and promoting consensus across a matrix organization Strong ability to drive independent as well as large collaborative projects to success Ability to build meaningful relationships with all levels of clients, internal staff, and management Outstanding problem solving, analytical, and project management skills Flexible, curious, and proactive approach Total Cash Compensation for US-based employees is $135,000 - $145,000; Base pay for Canada-based employees is $120,000 – $135,000, depending on qualifications. In addition, Phreesia also offers equity as part of an attractive & comprehensive Total Rewards package. Disclosure: This posting is to fill an existing vacancy. Who We Are: At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five‑time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness. Top of market rewards: Competitive compensation Take time when you need time: Flexible PTO + company holidays Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one Care about your families: Generous top-up for parental leave benefits Support personal development: Continuing education and professional certification reimbursement Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement. Giveback to community: Local in-person volunteer events, and give back programs to our communities. Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items! Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation. Opportunity to join an Employee Resource Group. Learn more here: Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position. We strive to provide a diverse and inclusive environment and are an equal opportunity employer. #J-18808-Ljbffr