Service Advisor/Writer

Job Description

Job Description

Barton Ford, Suffolk, Virginia is currently seeking an EXPERIENCED, highly motivated Service Advisor to join our team. Must have Service Writer experience !

Our mission statement is "to consistently provide complete customer satisfaction" to serve every customer better than anyone in our industry; to treat all customers as potential lifetime purchasers. We have one of the highest customer loyalty ratings in Hampton Roads with plenty opportunities for you to provide exceptional customer service. We are busy, and we need YOU! Employee only Medical Coverage Included !

Our Service Advisors are responsible for writing service on customer vehicles that are repaired at our dealership.

• Successful candidates must be able to handle multiple tasks, possess great communication and writing skills, be very organized and exceptionally customer service oriented. Strong CSI scores are a huge factor. We offer higher average income than the local market. We have a major commitment to customer satisfaction so a strong track record in this area is a must.
• This position does require a lot of walking within the dealership/service department and standing.
• Must be able to work Monday through Friday, between hours of the Service Department, 7:00 AM until 6:00 PM and rotating Saturdays, 8:00 AM until 4:00 PM.
• Valid driver’s license and clean driving record is required. Subject to all pre-employment testing. Ford experience is preferred.

Apply online or in person to: Barton Ford’s Service Department, 1600 N Main Suffolk, VA.

Tracey Everitt, General Manager at View phone number on ziprecruiter.com to schedule a confidential interview.

EOE/M/F/D/V Veteran Friendly Drug-free workplace

Job Type: Full-time

Pay: $43,000.00 - $89,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Work Days:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Service Adviser Experience

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Suffolk, VA: Relocate before starting work (Required)

Work Location: In person