Specialist, Meter Collection

Overview The Kyocera Meter Collection Specialist is responsible for administering all Strategic Accounts on the Kyocera Fleet Service meter collection tool. This role serves as a key liaison between customers, service partners, and internal teams to ensure successful deployment, monitoring, and maintenance of the KFS software connected to strategic account equipment. You will play a critical role in improving the data collection process and ensuring timely and accurate billing of Strategic Account contracts. Responsibilities Interface with the Customer IT department to assist with meter collection software implementation Coordinate with Servicing Dealers/Subsidiaries to ensure all required meter collection software is installed at the time of equipment installation Collaborate with the billing team to identify delinquent meters Actively monitor meter collection software for offline devices and take corrective action Analyze monthly missing meter reports and improve data collection process Support sales during the onboard process to ensure smooth software deployment on new installations Maintain user database to confirm the fleet remains active and up to date Perform proactive firmware updates across all managed devices Continuously seek ways to improve the meter collection and reporting process Qualifications Proficiency in MS Office with an emphasis on Excel (VLOOKUP, pivot tables) Excellent time management skills High attention to detail and data accuracy Effective communication skills, with the ability to interact with all levels of management. High School diploma or GED Ability to analyze data and reports to provide actionable recommendations. Preferred Qualifications A+ and/or Net+ Certified or equivalent certification. Experience in the document solutions industry. 2 Years Experience with information technology, computer networking, and/or software implementation. 2-year or 4-year College Degree. The typical pay range for this role is $46,000 - $57,000. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance. Note: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time‑to‑time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. We offer a generous benefits package including medical, dental and vision plans, a 401(k) match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply. #J-18808-Ljbffr