Front of House Manager

Chick-fil-A Tom Austin Hwy: Front of House ManagerCome be a part of the VERY FIRST Springfield, TN Chick-fil-A TeamWe are looking for top talent that is passionate about serving our guests, growing the business, and making a difference in the Springfield community. If this sounds like you, we'd love to meet you!Reports to: Front of House DirectorOpportunity:We are looking for a Front of House Manager to join our team at Chick-fil-A Tom Austin Hwy. The right candidate for this role will be passionate about providing guests an outstanding experience as well as developing and supporting team members. We are looking for smart, self-starting, kind, and energetic people to join our team. As one of our Managers, you will have the opportunity to work directly with the restaurant Owner/Operator, an amazing leadership team, and to grow personally and professionally with a truly wonderful group of peers.Responsibilities Include:Deliver a remarkable dining experience for all guestsCoach Team Leader and Team Member behaviorsHustle that creates a surprisingly fast Speed of ServiceExecution of systems that ensure a refreshingly clean environmentMaintains work environment that ensures and promotes food safetyVigilant attention to the organization and appearance of the Front of HouseCash management best practicesInventory managementExceed Chick-fil-A quality requirementsCoaches, evaluates, and holds accountable Front of House Team MembersCreate a team line up and execute a plan to ensure aces are in their placesDevelop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.Maintain vision alignment with the leadership teamEnsure stewardship systems are taking place throughout the restaurantDevelop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.Oversee speed of service and completion of goals.Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.Skills:Strategic thinker, Goal-oriented, Tech-savvyGreat communicator both in handling difficult situations and a diverse team.Mature, dependable and results-orientedAbility to work in a team environmentVery detailed oriented & keenly observantProfessional communications experienceMaintains a number of business and professional community contactsSelf-starter, creative and flexibleGood business sense, achieverStrong project/time management skillsProven history of consistently performing at a high levelUnquestionable integrity and represents Chick-fil-A wellPassionate about building relationships with clientsServant spirit with strong sense of stewardshipBackground and Skills:2 years of leadership experienceMinimum of 1 year experience in hospitalityChick-fil-A experience preferred!Passionate about building relationships with guests through serving themFun, outgoing, energetic personalityAbility and eagerness to mentor younger workers and to have a positive impact on their professional developmentDetailed, organized and process-orientedPay:$17.00 - $22.00 an hourBenefits:100% of employee only mid-tier medical insurance plan covered by Chick-fil-A!401k with up to a 4% match for eligible Team MembersDental and Vision insurance2 weeks paid time offFree meal for every shift workedLearning Library: Access to books on leadership, life skills, personal growth$1000 baby bonus for anyone on our team expecting or adoptingOther great benefits in the worksA job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.Work Schedule10 hour shift8 hour shiftWeekend availabilityMonday to FridayDay shiftNight shiftOvertimeBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k)401(k) matchingEmployee discountPaid trainingOther