Technical Support Analyst

Syntricate Technologies

Technical Support AnalystLocation: Austin, TX (Onsite)Job type: Fulltime onlyRequired:Configuring New Hire Laptops Asset disposal and pick up. QR Conference Code Creation Filling Vending Machines Call Center Reconfiguration Processing laptops into/out of Legal Review Receiving equipment/updating equipment portal Asset Management (Audit scans, inventory, orders) Coordinating 3rd party Repair Services WPS Hot spares AV Room SweepsThis role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.Skills:Basic tech support and troubleshooting skills for Windows/Mac Imaging and provisioning computers Working with a ticketing system Closing tickets and tasks Supporting hardware audits Assisting with hardware refresh AV Room Sweeps Asset Management Tasks (audit, vending, inventory).

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Vacancy posted 1 day ago

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