PT Courier

DHL Job OpportunityWhat makes DHL great? Our people! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine.DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.Start your career with DHL today…Key Responsibilities:Provides customer service, sales and operational support for the Service CenterAnswers phone and greets visitorsResolves billing problems in relation to the Service CenterResearch shipment tracking requests and provides feedback; attempts to resolve misplaced shipmentsCommunicates with Sales/Service to resolve customer problemsAssists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter paymentsDispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedulesMay process or prepare import/export documentation and assist in the customs clearance process in some marketsSkills & Qualifications:High School Degree or Equivalent requiredPrevious experience in customer service/support or related fieldStrong Communication Skills (both oral and written)Proficient in Microsoft Office Products (Outlook, Excel, Word)Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to workPhysical Requirements:Must be able to lift seventy (70) lbs. occasionallyMust be able to lift forty (40) lbs. frequentlyMust be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedlyDHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:Non-Exempt Hourly Rate of Pay - $22.25/hourlyBonus/Incentive ProgramsRetirement Savings – 401K with company matchMedical, Dental, Vision, well-being programsTuition ReimbursementGenerous Paid Time Off – Starting at 4 Weeks (PT/FT)Paid LeaveEmployee Discount ProgramEmployee Assistance & Work Life ProgramOutstanding training opportunitiesDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.