Retail Sales Associate
$19.29 per hourScandinavian Designs
Come join our great team at Scandinavian Designs - Dania Furniture as a Sales Associate! Location: 9000 E Hampden Ave, Denver, CO 80231 Job Type: Full-time - Hourly/Non-Exempt Training wage: $19.29/hr. Paid Bi-Weekly! Post Training Rate: Continued base pay of $19.29 PLUS uncapped commission! What You'll Be Doing
- Create satisfied customers through honest, knowledgeable, and ethical selling practices.
- Maximize sales growth and profitability in a commission-based sales environment.
- Provide excellent and wholehearted customer service with a positive, knowledgeable, and consultative approach.
- Contribute to a positive team atmosphere dedicated to the company's mission of being recognized for the highest level of customer and team member satisfaction.
- Become an expert in our product and services through active self-led learning and company driven product and service training.
- Set energizing sales goals, always striving to improve. You actively seek feedback and practice new habits of success.
- Sales Associates responsibilities include and not limited to:
- Process sales including cash and credit, service, and refund transactions accurately.
- Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and schedule delivery dates for customers.
- Greet our clients and answer our phones in a prompt, warm, professional, and polite manner.
- Process all after-sale service issues with empathy and by following company policy.
- Assist in daily opening and/or closing procedures for store in accordance with policy.
- Perform a daily review of your open invoices to ensure accuracy and timely follow up with customers. 100% accuracy on order input and customer comments is our goal to ensure we are managing expectations.
- Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise.
- Keep the showroom clean, well maintained, and welcoming.
- Support the warehouse, store support and delivery drivers as needed.
- Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned
- Read and respond to company communications shared on the company intranet
- Follow through on emails designated to you within the same day.
- 6 months to 2 years or more in sales, retail and customer service experience encouraged.
- Excellent communication skills and professional sales presentation.
- Able to read product and transaction information.
- Associates are available to work a combination of days, evenings, and weekends.
- Schedule includes weekends, some evenings, holiday work, inventory, and other busy times.
- Able to successfully complete the pre-employment background check.
- Standing and walking most of the day.
- Some lifting and assisted lifting for floor displays and merchandise settings (30 lbs.).
- Some bending, kneeling, and stooping.
- Light cleaning, vacuuming, and dusting.
- Working with hand tools for assemblies.
- Occasional travel to customer sites and meetings.
- High School diploma or equivalent, experience in customer service, retail sales, interior design or consulting preferred and not required.
- Benefits for Full-time Associates* including:
- Opt-in for Health benefits, Dental, Vision
- Health Savings account (HSA)
- 401K
- Work life balance
- Paid Time Off (PTO)
- Regular schedule
- Generous merchandise discounts
- Pet Insurance
- Tuition Assistance
Vacancy posted 7 hours ago
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