Assistant Credit Manager

Job Description

Job Description

We are looking for an Assistant Credit Manager to join a wholesale distribution organization in Plymouth, Minnesota on a Contract basis. This position supports credit and collections operations by helping maintain healthy accounts receivable performance across both commercial and consumer portfolios. The role is well suited to someone who can balance customer communication, account analysis, and follow-through while working in a fast-paced environment.

Responsibilities:
• Manage collection efforts for past-due accounts by contacting customers, reviewing payment status, and driving timely resolution.
• Support credit and receivables activities across business and consumer accounts while maintaining accurate account documentation.
• Investigate billing concerns and payment discrepancies to identify root causes and coordinate appropriate next steps.
• Monitor aging reports and prioritize collection actions based on risk, balance size, and payment history.
• Work with internal teams to resolve account issues that may delay payment and improve overall collection outcomes.
• Maintain clear records of customer interactions, commitments, disputes, and follow-up activities within company systems.
• Assist in evaluating account status and recommending actions that align with established credit and collection practices.• Experience handling collections for commercial accounts.
• Experience managing consumer collections in a detail-oriented and compliant manner.
• Working knowledge of credit and collections principles, including account aging and payment follow-up.
• Familiarity with standard collection processes and billing collection procedures.
• Ability to research account issues, resolve discrepancies, and communicate effectively with customers.
• Strong organizational skills with the ability to manage multiple accounts and deadlines.
• Proficiency in maintaining accurate records and tracking collection activity in business systems.