Retail Sales Associate

Overview Full-Time Retail Sales Associate to join our Team. Pay: $14.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate. Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months; additional weeks after one year and on each anniversary date thereafter; 120 hours after five years (adjusted per state/local requirements). Sick/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements). Employee discounts on first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees who meet program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The pay will be based on factors such as location, qualifications, and experience. Responsibilities Greets and interacts with all customers to develop rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Performs sales and loan transactions in accordance with policies and regulatory requirements. Handles all cash and negotiable items per policies and procedures. Answers incoming calls per company standards. Effectively communicates to customers the legal aspects of pawn and buy transactions. Communicates effectively with coworkers and managers, showing respect and using effective communication tools. Partners with all employees to create a positive and memorable customer experience. Completes assigned training successfully. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift up to 50 pounds. Must be willing and able to stand for extended periods and perform related duties (in accordance with laws). Ability to work with firearms and become firearms certified. May be asked to assist a customer on exterior areas of the property. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team-oriented. Ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Ability to work in multiple locations as needed. Flexible retail schedule including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit from personal performance. More details are provided during the interview process. Note: This description is not all-inclusive. Management may reassign duties as needed. Duties may change due to reasonable accommodations or other reasons. By applying, you agree to an arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements. * Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. ** FirstCash 401K program is available to all employees 21 years of age or older. *** Maximum base pay rate is derived from the applicant’s previous experience and skill sets. Submission of your application confirms opt-in to receive additional communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe at any time via text or email. For more information, visit FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities. #J-18808-Ljbffr