Assistant Director of Housing Occupancy Management

Job TitleAssistant Director of Housing Occupancy Management Agency Texas A&M University - Corpus Christi Department Residence Life Proposed Minimum SalaryCommensurate Job LocationCorpus Christi, Texas Job TypeStaff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. PURPOSE The Assistant Director of Housing Occupancy Management is responsible for leading the strategic and operational management of housing assignments, occupancy planning, and system administration for University Housing. This role oversees the housing lifecycle from application through assignment, ensuring optimal occupancy, revenue performance, and a seamless student experience. The position works collaboratively with Residence Life, Maintenance, Dining, and Enrollment Management to align housing operations with institutional goals. DESCRIPTION Functional Area 1: Administrative Percent Effort: 60% Coordinate/Facilitate all aspects of housing assignments including initial placements, waitlists and room changes. Lead development and execution of occupancy strategies to achieve full utilization of housing inventory. Monitor application trends and provide recommendations to optimize occupancy. Communicate with students, families, and staff regarding housing assignments and provide information on housing options and availability. Process housing applications, maintain accurate records, and ensure data confidentiality. Manage room change requests, cancellations, and ensure compliance with policies and procedures. Manage residency requirement exemption process. Functional Area 2: Housing System Administration Percent Effort: 15% Serve as the primary administrator for StarRez. Configure application workflows, assignment processes, and reporting tools. Ensure system configurations align with operational goals and assignment strategies Oversee data integrity, reporting accuracy, and system functionality Partner with IT and vendors on system enhancements and troubleshooting Functional Area 3: Collaboration Percent Effort: 15% Work with Housing leadership to coordinate move-in and move-out, ensuring a smooth transition for residents. Work collaboratively with the Housing Operations and Residence Life team to ensure that all housing assignments are done in a timely and effective manner. Work collaboratively with Campus Partners ensuring placements for Living Learning Communities (LLC’s). Partner with Residence Life to align occupancy strategies with student experience goals. Collaborate with Admissions and Enrollment Management on projections and recruitment efforts. Work with Maintenance and Operations to ensure space readiness and availability. Functional Area 4: Customer Service Percent Effort: 10% Respond to student and family inquiries regarding housing assignments and processes. Assist students with housing selection, room changes, and assignment concerns. Provide clear communication regarding timelines, eligibility, and processes. QUALIFICATIONS Bachelor’s degree in applicable field. Six (6) years of related experience. Additional education may be considered as a substitute for the minimum experience requirement: Master’s degree in applicable field and four (4) years of related experience Doctoral degree in applicable field and two (2) years of related experience Knowledge of word processing, spreadsheet, and database applications. Ability to multitask and work cooperatively with others. Ability to communicate clearly and effectively to ensure understanding. Extensive experience with StarRez or comparable housing management systems, with a strong emphasis on assignments, occupancy management, and room selection processes. Experience with Banner and Microsoft Office Ability and willingness to work flexible hours, including evenings and weekends. Ability to represent Islander Housing in a professional demeanor in person, on the phone, and in written correspondence. Must be energetic and detail oriented with excellent management and organizational skills Attention to detail and accuracy Systems and technical proficiency Problem-solving and process improvement Collaboration and teamwork Time management and ability to handle high-volume periods Commitment to student success and service excellence PREFERRED QUALIFICATIONS Knowledge of occupancy management and forecasting. Ability to analyze data and develop actionable insights. SALARY: up to $53,500/annually, approximately. $4,458.34/monthly NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026. BENEFITS (rules, policies, eligibility apply) From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value). Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: 8+ hours of vacation paid time off every month. 8 hours of sick leave time off every month. 8 hours of paid time off for Birthday leave. 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Welcome and thank you for your interest in a career with Texas A&M University-Corpus Christi. We are a vibrant, Hispanic Serving Doctoral Research Institution that proudly provides a solid academic reputation, renowned faculty, and highly rated degree programs since 1947. The University has a heritage of teaching excellence with innovation in research and community engagement as part of the distinguished Texas A&M System. The only university in the nation located on its own island, at the heart of the Texas Gulf Coast. With palm tree lined pathways throughout the campus, nearby natural wetlands, a scenic hike-and-bike trail and pristine views of the beach and bays, Texas A&M University-Corpus Christi is a first-choice institution. Texas A&M-Corpus Christi is an Equal Opportunity / Veterans / Disability Employer. Reasons to Work at TAMUCC (opens new window) Benefits (opens new window) Holiday & Leave (opens new window) Pay Plan (opens new window) E-Verify (opens new window) Veterans Preference (opens new window) Employee Development & Compliance Services Office (opens new window) Equal Employment Opportunity Commission (EEOC) Know your rights Pay Transparency Equal Employment Opportunity (EEO) is the Law Equal Employment Opportunity (EEO) is the Law Supplement Again, welcome and thank you for your interest. Please contact us if you need assistance in applying, seeking an update on a posting, or have further questions. Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io