Change Lead | OCM Lead - Supply Chain Transformation

Job Description

Job Description

Job Title: Change Lead | OCM Lead – Supply Chain Transformation
Location: Remote (Key stakeholders based in Columbus, OH)
Work Model: Remote, with possibility of occasional travel (no more than once per month)
Rate: $100–$110/hour (W-2)
Contract Length: 6 Months | April 1, 2026 – September 30, 2026
Extension: Strong possibility of extension
Employment Type: W-2 Only
Work Authorization: U.S. Citizens Only | No visa sponsorship available

Position Overview

We are seeking an experienced Change Lead / OCM Lead to support a high-visibility Supply Chain Transformation initiative for a utilities client. This role will lead organizational change management efforts across multiple initiatives within the supply chain function, helping leaders and teams successfully prepare for and adopt business, process, and operational changes.

This individual will need to assess the environment quickly, identify where change support is most needed, and begin producing value-added deliverables immediately. The ideal candidate is strategic yet practical, able to keep things simple and concrete, and comfortable scaling support up or down based on business needs. This role requires a hands-on change professional who can navigate ambiguity, manage stakeholder resistance, support go-live readiness efforts, and produce communications, training, and change deliverables without hesitation.

The successful candidate will be comfortable working with senior leaders, including leaders who may be resistant to change, and will bring a strong mix of change strategy, execution, communications, training, stakeholder engagement, and business readiness support.

Key Responsibilities

Organizational Change Management Leadership

• Lead organizational change management activities for supply chain transformation initiatives, including change strategy, stakeholder engagement, communications, training, and business readiness.
• Assess the current transformation landscape and help define the scope of change management support needed across multiple initiatives.
• Quickly identify priority workstreams, impacted stakeholder groups, adoption risks, and opportunities to deliver value early in the engagement.
• Develop practical, scalable change management plans tailored to initiative size, complexity, and organizational readiness.
• Adjust level of support as business priorities evolve, providing both strategic advisory support and hands-on execution as needed.

Stakeholder Engagement & Leadership Support

• Partner with business leaders, project teams, and functional stakeholders to align on change impacts, priorities, and adoption strategies.
• Build trusted relationships with leaders across the organization, including leaders who may be resistant to change.
• Coach leaders and sponsors on their roles in driving adoption, reinforcing key messages, and supporting teams through change.
• Navigate complex stakeholder dynamics with professionalism, diplomacy, and a results-oriented mindset.
• Support executive and leadership alignment around transformation goals, business readiness, and go-live expectations.

Communications & Training

• Develop clear, practical, and audience-appropriate communication strategies and materials to support change initiatives.
• Create and execute communication plans that keep stakeholders informed, aligned, and prepared throughout the transformation lifecycle.
• Lead training needs analysis and support training strategy, curriculum planning, and readiness activities for impacted employee groups.
• Partner with project teams and subject matter experts to develop training materials, job aids, leader talking points, FAQs, and other readiness resources.
• Ensure communications and training deliverables are simple, concrete, and aligned with the needs of the business.

Readiness, Adoption & Go-Live Support

• Support initiatives moving toward implementation and go-live by driving change readiness, stakeholder preparedness, and user adoption planning.
• Conduct change impact assessments and readiness assessments to identify adoption barriers, support needs, and change risks.
• Develop and track readiness actions, mitigation plans, and adoption metrics where appropriate.
• Provide direct support for transition planning, hypercare readiness, reinforcement planning, and post-go-live stabilization activities.
• Help ensure the business is prepared operationally, behaviorally, and organizationally for upcoming changes.

Change Strategy, Planning & Execution

• Help scope and prioritize OCM work across a portfolio of supply chain initiatives.
• Produce high-quality deliverables quickly, with the ability to work independently and move from strategy to execution without delay.
• Create and maintain key OCM artifacts such as stakeholder analyses, impact assessments, communication plans, training plans, readiness checklists, and adoption strategies.
• Identify additional opportunities for change support and recommend value-added deliverables as transformation needs evolve.
• Provide clear status updates, risks, recommendations, and next steps to project and business leadership.

Day-to-Day Responsibilities

• Meet with stakeholders and project leaders to assess initiative status, business impacts, and change support needs.
• Develop and refine communication plans, training plans, change impact assessments, and readiness materials.
• Support leaders in addressing stakeholder concerns and managing resistance.
• Facilitate working sessions related to stakeholder alignment, readiness, communications, and training.
• Create presentations and executive-ready materials summarizing risks, progress, needs, and recommendations.
• Coordinate with project managers, business leads, and functional teams to align OCM activities with project milestones and go-live plans.
• Monitor adoption risks and recommend practical interventions to improve engagement and readiness.
• Produce deliverables quickly and independently while maintaining a simple, high-quality, and business-focused approach.

Required Qualifications

• 7+ years of experience in organizational change management , change leadership, or transformation-related roles.
• Proven experience leading change management efforts for large-scale business transformation initiatives .
• Strong experience developing and executing communication strategies , training plans , and stakeholder engagement plans .
• Demonstrated success working with senior leaders and executives , including those who may be resistant to change.
• Ability to quickly assess a situation, define priorities, and determine where change support will provide the most value.
• Experience supporting initiatives with implementation and go-live milestones , including readiness and adoption planning.
• Strong ability to work both strategically and tactically, with a willingness to roll up sleeves and produce deliverables directly.
• Excellent written, verbal, facilitation, and presentation skills.
• Strong organizational, problem-solving, and stakeholder management skills.
• Ability to simplify complex topics and create practical, actionable change deliverables.
• Experience operating in fast-paced, evolving environments with multiple concurrent initiatives.

Preferred Qualifications

• Experience supporting supply chain transformation initiatives preferred, but not required.
• Experience working in the utilities industry or other highly matrixed, operationally complex environments is a plus.
• Familiarity with change impacts related to process improvement, system implementations, operating model shifts, or business transformation efforts.
• Experience working across multiple initiatives or programs simultaneously.
• Experience with change readiness, resistance management, adoption measurement, and reinforcement strategies.

Education

• Bachelor’s degree in Business, Organizational Development, Human Resources, Communications, Psychology, Education , or a related field required.
• Master’s degree in a related field is a plus.

Certifications

• Prosci Change Management Certification strongly preferred.
• Additional certifications in change management, organizational development, project management, learning and development, or agile methodologies are a plus.

Core Competencies

• Organizational Change Management
• Change Strategy and Execution
• Stakeholder Engagement
• Executive Coaching and Influence
• Resistance Management
• Communications Planning
• Training and Enablement
• Business Readiness
• Go-Live and Adoption Support
• Facilitation and Workshop Leadership
• Transformation Support
• Strategic Thinking with Hands-On Execution

Ideal Candidate Profile

The ideal candidate is a practical, polished, and highly adaptable change leader who knows how to bring structure to ambiguity and deliver value quickly. They are strong with resistant stakeholders, comfortable advising leaders, and equally willing to create the actual deliverables needed to move work forward. They understand how to keep change management simple, focused, and effective, and they know how to scale support based on what the business needs most.