Medical Office Assistant

Medical Office Assistant

Primary Purpose of Position: The primary purpose of the Medical Office Assistant is to assist in the delivery of health care and patient care management as part of the clinical team. Duties include: preparing the client to be seen by the provider, performing a variety of administrative tasks such as recording and maintaining patient data, compiling reports and providing information to individuals and families who are recipients of local health services, and performing select standardized tests that are approved by state laboratory technical consultant. Work is performed under the guidance and supervision of professional health personnel and evaluated continually for satisfactory completion and competency. This position will also serve as backup and/or rotating staff personnel for routine laboratory processing and technical work in performing routine, simple and standardized tests and/or assisting medical laboratory staff in performing more complicated laboratory tests. Duties are performed in accordance with prescribed procedures and any deviations are usually accompanied with specific instructions. Work may include other related duties as determined by management and is supervised by higher level medical personnel.

Some knowledge of the principles and practices of patient care and techniques of practical nursing. Some knowledge of common health and safety precautions in working in local health departments. Some knowledge of dental clinic operations and protocols. Ability to work with staff and patients, under supervision, as set up by departmental policies. Ability to maintain clerical records and to compile reports from these records. Ability to use sound judgment and empathy in dealing with patients. Ability to follow oral and written instructions.

High school or General Educational Development diploma, completion of a one-year formal training course in medical office assisting at a community college or technical institute; or High school or General Educational Development diploma and a combination of one year of clerical and health/dental related experience; or an equivalent combination of education and experience.

If applicable, as required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation. As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing within four months of employment.

Equal Opportunity Employer