Breakfast/Social Attendant

Breakfast/Social Attendant

Residence Inn - Milwaukee West - Tosa - Wauwatosa, WI 53226

Job Summary

Responsible for preparing and serving the daily complimentary breakfast or evening social to guests

Responsibilities

• Take inventory of food, beverages and supplies needed for each day.
• Put together a list of supplies and food needed to be ordered for the manager.
• Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate.
• Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction.
• Keep waste tracking log up-to-date and current.
• Set-up and tear down the serving area to the standard of the hotel.
• Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day.
• Wash all serving dishes and utensils at the end of service.
• Properly store food to conform to health standards.
• Be flexible in regard to work schedule.
• Report to work on time and in proper and clean uniform, including name tag.
• Handle all duties according to hotel policies, procedures, internal rules and standards.
• Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service.
• Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
• Assist fellow associates in their jobs when able to improve daily operations of the hotel.
• Have knowledge about all emergency procedures and know how to act on them.
• Be aware of potential sales leads. Report and follow-up any potential sales leads.
• Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
• Report any unusual occurrences or requests to the manager.
• Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
• Perform all other duties as assigned.
• Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable)

Qualifications

Physical Requirements:

Sitting rarely

Walking constantly

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping frequently

Reaching constantly

Grasping frequently

Pushing/pulling frequently

Near vision constantly

Far vision constantly

Hearing constantly

Talking constantly

Lifting/carrying up to 50+lbs.