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FRONT END/CASHIER

Kroger

Roseville, MI
Job Description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

  • Deliver and encourage other associates to deliver excellent customer service
  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
  • Complete file maintenance log for price discrepancies
  • Maintain cleanliness of checkstand area to housekeeping standards
  • Answer telephones
  • Comply with all corporate policies
  • Promote and follow Company initiatives
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
Store Accounting:
  • Maintain all store accounting functions
  • Prepare bank deposit of excess funds (cash and checks
Customer Service Desk:
  • Open and close desk
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
  • Provide lottery service (except Alaska) and fish and game licenses
  • Send/receive faxes
  • Administer lost and found
  • Run vendor reports
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications

Minimum
  • High school diploma or general education degree (GED); or combination of relevant education and experience
  • Six months cashier experience to work at Customer Service Desk
  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed
  • Ability to organize/prioritize tasks/projects
  • Accuracy/attention to detail
Desired
  • Knowledge of company policies, procedures, and organizational structure
  • Related retail experience
Apply
Vacancy posted 2 days ago
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