Automotive Paintless Dent Repair (PDR) Technician

Job Description

Job Description

About Dent Wizard

Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.

As a PDR (Paintless Dent Removal) Tech, your essential job functions include:

Using our proprietary process, you’ll repair ding and dent damage for customers on a mobile route or at an assigned location. You’ll review your work with customers, as well as walk lots, write work orders, and negotiate to gain approval and build business. You may get involved in training other Techs and working with your Manager to prospect new accounts. This job requires technical skill, a quality mindset, and an outgoing personality.

Perform the following items (60%)

Dent Assessment

• ETools and Equipment:

• Use specialized PDR tools, such as dent pullers, rods, and reflection boards, to manipulate dents from the inside of the panel.

• Employ lighting and reflective tools to identify subtle imperfections in the metal.

Dent Removal

• Carefully and skillfully massage dents and deformities in the vehicle’s body panels to restore their original shape.

Quality Control and Service Excellence (20%)

• Inspect repaired areas to ensure they meet quality standards and match the surrounding paint and finish.

• Make any necessary adjustments or refinements.

• Interact with customers to explain the repair process, provide cost estimates, and answer questions.

Serve as SME Technician for the Division (20%)

• Maintain records of preparation processes, materials used, and any issues or defects encountered.

• Ensure the vehicle’s structural integrity is maintained during the repair process.

Other Duties as Assigned

Competencies Required

• Teamwork and Collaboration

• Customer Focus

• Communication Skills

• Process and Planning Orientation

• Strong attention to detail

Position Requirements

• High school diploma or equivalent

• 3- 5 years of hands-on experinece

• Certification or training in Paintless Dent Removal (PDR) techniques is required or enrollment in DentWizard’s PDR training program.

• Proficiency in using specialized PDR tools and equipment.

• Knowledge of automotive body structures and finishes.

• Proficiency with hand and power tools.

• Strong work ethic, self-motivation and the ability to work independently.

• Toughness and grit to work outside in all kinds of weather.

• Valid driver’s license and good driving record

Physical Job Requirements

• Work in well-ventilated automotive repair shops or refurbishing facilities

• Physical stamina to frequently kneel, bend and squat, as well as lift up to 45 pounds.

• Standing for extended periods of time

• If mobile, must be able to travel to assigned areas on a consistent basis.

• Must be capable of simple and fine motor hand manipulations.

• Work in ventilated automotive repair shops, refurbishing facilities, or outdoor.

Drug Policy

• All applicants being considered for employment must pass a pre-employment drug screening and background check.

The compensation offered for this position will depend on qualifications, experience, and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at View email address on ziprecruiter.com.