Usher

• Welcoming guests in a polite, professional and friendly manner, and proactively offering assistance as they arrive.
• Checking and scanning tickets and directing or escorting guests to their seats.
• Informing guests about the location of the restrooms, refreshments, and exits and other venue amenities.
• Tending to guests' comfort and assisting them with any questions or problems.
• Anticipating and providing assistance to guests with disabilities, mobility needs, or other accommodations, ensuring an inclusive and welcoming experience.
• Remaining attentive to guest activity to ensure a smooth, safe and enjoyable environment.
• Enforcing event rules and relevant health and safety regulations with professionalism and consistency.
• Following all emergency protocols and calmly guiding audience members to the exits in an orderly manner.
• Preparing and distributing programs, brochures, and other materials.
• Other duties as assigned.

• Previous ushering experience a plus.
• Fire Guard certification preferred.
• Effective verbal communication skills.
• Ability to read, analyze, and communicate seating locations and directions.
• Ability to respond to common inquiries or complaints from customers onsite.
• Ability to treat all guests, staff, and clients in a respectful and inclusive manner.
• Ability to work independently and with a team.
• Must be comfortable working in settings with low lighting.
• This is an in-person position.
• This job requires US work authorization. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. IAC participates in E-Verify.

• This is an in-person position.
• This job requires US work authorization. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. IAC participates in E-Verify.

About Irish Arts Center:

Irish Arts Center (IAC) is a national and international home for artists and audiences of all backgrounds. Based in Hell’s Kitchen, New York City, Irish Arts Center presents, develops, supports, and promotes work from established and emerging artists, providing cultural experiences that are innovative, collaborative, diverse, authentic, and emotionally and intellectually transporting, meet the highest standards of excellence, and celebrate our common humanity in an environment of Irish hospitality. Founded in 1972, throughout our history the Center has also provided community education programs and access to the arts for adults and children of all ages and ethnic, racial and socioeconomic backgrounds.

Irish Arts Center recently completed construction of a $60 million landmark new permanent home, including a state of the art flexible performance and arts space for the presentation and development of work across a range of disciplines, including music, dance, theatre, film, visual arts, literature and the humanities; classrooms and studio spaces for education programs, development, and collaboration; technology to stream and distribute content on the digital platform; and an avenue-facing lobby café that is a hub for hospitality and interaction between artists and audiences. As part of a second phase, IAC will renovate its adjacent existing 51st Street building to provide a second, intimate performance space—the historic Irish Arts Center theatre—optimized for the most intimate live music and conversation, recordings, podcasts, master classes and special events, and a courtyard entrance on 51st Street where the historic Irish Arts Center and the new building meet.

As IAC is committed to representing diverse identities in our artistic programming, so too are we committed to diverse representations in our administrative team. Irish Arts Center is an equal opportunity employer and will consider all applicants for employment without unlawful discrimination based on race, creed (religion), color, sex (including gender expression), national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other characteristic protected by law.

New York Times New York’s Irish Arts Center Upgrades to a ‘Flagship Hub’ | The $60 million building in Hell’s Kitchen, which will present theater, dance, music and more, is scheduled to open in December.

American Theatre A Big Table: What the New Irish Arts Center Means for New York | The company’s glittering new $60 million building, long in the works, puts the emphasis on multidisciplinary programming and Irish hospitality.

Irish Times New York’s Irish Arts Center Gets a New Lease of Life