Intrusion Alarm Technician

Job Description

Job Description

Please note this role is based out of Hickory, NC.

The Lead Low Voltage Technician plays a critical role in establishing and maintaining electronic security systems for commercial clients. This position involves the installation, troubleshooting, and maintenance of low voltage systems including intrusion alarms, fire alarms, access control, and video surveillance. The lead technician ensures quality service delivery by coordinating with clients and team members while leading field crews and managing job sites efficiently.

Responsibilities

• Install, program, test, troubleshoot, and maintain low voltage systems including access control, fire, CCTV, and intrusion systems
• Prepare equipment and materials based on site design and job requirements
• Document site cabling, equipment, and cable paths accurately using site blueprints
• Configure cloud and IP network solutions for low voltage systems
• Lead field crews and provide jobsite leadership to ensure project success
• Communicate effectively with clients and provide excellent customer service
• Represent the company professionally and maintain a positive attitude
• Perform additional duties as assigned and maintain a clean driving record
• Work a full-time schedule Monday through Friday, 8 am to 5 pm, with occasional after-hours work
• Please note this role is based out of Hickory, NC.

Preferred Qualifications

• Time management and schedule execution skills
• High school diploma or equivalent
• Valid driver's license
• Experience with equipment preparation and materials estimating
• Please note this role is based out of Hickory, NC.

At Lake Hickory Security, you join a locally owned, family-oriented industry leader with over two decades of proven excellence in commercial and residential low-voltage integration. Founded in 2000 by industry veteran and former North Carolina Security and Low Voltage Association (NCSLVA) President Alan Yancey, Lake Hickory Security was built on a foundation of expert craftsmanship, cutting-edge technology, and genuine commitment to customer trust. Unlike corporate conglomerates, Lake Hickory Security prioritizes customer-first relationships—operating with local monitoring, no long-term trap contracts, and a close-knit team culture where every lead technician's expertise is valued, supported, and given room to grow.

Company Description

At Lake Hickory Security, you join a locally owned, family-oriented industry leader with over two decades of proven excellence in commercial and residential low-voltage integration. Founded in 2000 by industry veteran and former North Carolina Security and Low Voltage Association (NCSLVA) President Alan Yancey, Lake Hickory Security was built on a foundation of expert craftsmanship, cutting-edge technology, and genuine commitment to customer trust. Unlike corporate conglomerates, Lake Hickory Security prioritizes customer-first relationships—operating with local monitoring, no long-term trap contracts, and a close-knit team culture where every lead technician's expertise is valued, supported, and given room to grow.