Vice President, Platform Product Manager - Identity

Job Description

You’ll join a collaborative product organization where your platform mindset and leadership help modernize identity capabilities at enterprise scale. If you thrive in ambiguity and enjoy turning strategy into measurable outcomes, this role is for you.

As an Vice President, Platform Product Manager on the Identity team , you define the vision, strategy, and multi-year roadmap for identity platform capabilities and services. You partner closely with engineering, architecture, design, data, and business stakeholders to deliver scalable, reusable solutions in a regulated environment. You own outcomes end-to-end—from discovery and prioritization through delivery, adoption, and continuous optimization.

Job responsibilities

• Define and drive a multi-year roadmap for enterprise identity platform capabilities and services
• Translate strategic vision into clear product requirements, user stories, and prioritized backlogs
• Lead discovery to understand customer and business needs and validate product direction
• Prioritize work based on business value, customer impact, risk reduction, reuse, feasibility, and strategic alignment
• Partner with engineering, architecture, design, and data teams to deliver scalable services and application programming interfaces (APIs)
• Establish platform standards, integration patterns, onboarding processes, and operating models
• Minimize one-off solutions by designing reusable capabilities that scale across teams and journeys
• Drive adoption of platform capabilities across channels and experiences and support enablement as needed
• Partner with risk, compliance, legal, cybersecurity, and privacy stakeholders to meet regulatory and control requirements
• Track and communicate key performance indicators (KPIs) and use insights to drive continuous improvement
• Communicate priorities, trade-offs, risks, and progress to senior stakeholders and executive leadership

Required qualifications, capabilities, and skills

• 5 years of product management experience or equivalent experience in technology or product delivery
• Demonstrated success launching and scaling technology products, platform capabilities, or major features
• Proven ability to define product strategy and translate it into multi-year roadmaps and executable plans
• Strong understanding of enterprise platforms and modern architecture concepts, including APIs, microservices, cloud technologies, data, and integration patterns
• Ability to design for enterprise-scale reuse and capability-based delivery
• Strong analytical, organizational, and problem-solving skills with comfort navigating ambiguity
• Excellent stakeholder management skills with ability to influence across a matrixed organization
• Strong written and verbal communication skills, including executive-level storytelling and presentations
• Strong understanding of risk, controls, security, privacy, resiliency, and regulatory considerations in a regulated environment
• Bachelor’s degree

Preferred qualifications, capabilities, and skills

• Platform product management experience within banking, financial services, financial technology, or another regulated industry
• Familiarity with identity lifecycle management, consent management, identity graph concepts, and digital identity solutions
• Experience evaluating third-party technology solutions, including build-versus-buy decisions
• Experience managing vendor relationships
• Advanced degree and/or relevant certifications

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.