Client Support Specialist

Job Description

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Client Support Specialist opportunity with our client -- a financial services organization known for its precision in asset management, tax compliance, and operational excellence.

The Client Support Specialist is responsible for the specific duties listed below.

Your specific duties will include:

• Deliver white-glove service to agents and clients while promoting Primary Services and Transaction Concierge support.
• Serve as the go-to resource for technology, operational, and transaction-related questions.
• Provide basic marketing and social media support, including management of office social accounts.
• Support agent onboarding by conducting office orientations, training on company tools (MoxiWorks, Prospect Square, Listing Concierge, etc.), and introducing affiliated partners.
• Act as Culture Carrier for the Branch and Region by driving events, promoting CB Cares, and strengthening community engagement.
• Support the Branch Manager with sales meetings, promotional materials, recruiting coordination, new agent intake, and recognition initiatives.
• Assist with recruiting efforts, including pulling production reports, new license data, and scheduling recruiting appointments.
• Partner with the Branch Manager to support new agent business plan development, follow-up, and accountability.
• Maintain office operations by greeting visitors, coordinating with Facilities and IT, managing supplies, and overseeing mail distribution.
  

Required qualifications for the position include:

• Proficiency in various operating systems including PCs, Macs, and Mobile platforms.
• Excellent written and verbal communication skills essential for interacting with diverse audiences.
• Working knowledge of social media platforms (Facebook and Instagram) and their use in marketing.
• High School Diploma or equivalent.
  

Preferred qualifications for the position include:

• 2 or more years of customer service experience, ideally within a real estate environment.
• Proficiency with Microsoft Office applications.
  

Pay Rate: $24.25 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit

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Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.