Sales Associate

Company Description Mike Calvert Ford is a well-established automotive dealership serving customers in Houston, TX and the surrounding area. The dealership is focused on providing a straightforward, customer-friendly car buying experience across new and pre-owned vehicles. Team members work in a fast-paced, sales-driven environment with support from experienced management and access to modern sales tools. The organization values integrity, strong customer relationships, and long-term community engagement. Sales associates have opportunities for professional growth, performance-based earnings, and advancement within the dealership. Role Description This full-time, on-site Sales Associate role is based at Mike Calvert Ford in Houston, TX. The Sales Associate will greet and engage customers, assess their vehicle needs, and present suitable new and pre-owned options with clear, accurate information. Responsibilities include conducting test drives, explaining vehicle features and benefits, providing transparent pricing and financing options in coordination with the finance team, and guiding customers through the entire sales process from first contact to final delivery. The role involves maintaining product knowledge on Ford vehicles and competitors, using dealership CRM tools to follow up with leads and existing customers, and working collaboratively with colleagues to meet individual and team sales goals. Sales Associates are also expected to uphold dealership standards for professionalism, customer satisfaction, and compliance with all relevant policies and regulations. Qualifications Strong customer service and relationship-building skills, with the ability to listen, ask effective questions, and provide clear, helpful guidance. Sales, negotiation, and closing skills, including comfort discussing pricing, trade-ins, and financing options in a professional and ethical manner. Verbal and written communication skills, including confident in-person presentations and accurate documentation of customer interactions. Basic computer and CRM skills, with the ability to learn dealership systems and use digital tools to manage leads and follow-up activities. Ability to work in a fast-paced, goal-oriented environment, including meeting sales targets and collaborating effectively with team members. High level of professionalism, reliability, and integrity, with a commitment to delivering a positive customer experience. Previous automotive sales or retail sales experience preferred but not required; willingness to learn product knowledge and dealership processes. High school diploma or equivalent required; additional education or training in business, marketing, or related fields is a plus. Valid driver’s license with an acceptable driving record and the ability to operate vehicles safely on and off the lot. #J-18808-Ljbffr Mike Calvert Ford