Creative Project Manager

Job Description

Job Title: Creative Operations & Project Manager

\n

Department: Creative

\n

Reporting to: Founder & Creative Director

\n

Location: New York

\n

Salary: $90,000–$110,000 annually, depending on experience

\n

\n

About the Role

\n

MARLI New York is seeking a highly organized, proactive, and creatively minded Creative Operations & Project Manager to drive the day-to-day operations of our creative team and oversee the planning, coordination, and delivery of creative projects across the brand’s global activities.

\n

\n

Reporting to the Founder & Creative Director and working closely with Marketing, Retail, and regional stakeholders, you will act as the central hub for communication, scheduling, and workflow management, translating approved brand and marketing priorities into clear briefs, realistic schedules, and coordinated execution, so projects move seamlessly from concept through delivery.

\n

\n

The role will manage the workflow of MARLI’s small internal creative studio, including still-life and CGI production, and coordinate external creative partners, including freelance stylists, photographers, agencies, and production vendors. Its scope spans campaigns, product launches, ongoing content, retail experiences, and global brand activations.

\n

\n

This is a hands-on role for someone who can bring structure to a growing creative environment, anticipate production needs, and manage competing priorities while maintaining MARLI’s standards of quality and attention to detail. You are a master of timelines, a pro at identifying potential roadblocks before they happen, and a collaborative partner who can bridge the gap between creative vision and technical execution, ensuring teams understand what is needed, who is responsible, when decisions are required, and when approved work will be delivered.

\n

\n

Key Responsibilities:

\n

\n

Creative Planning & Global Workflow

\n

\n
• Own the day-to-day creative workflow, from brief and project kickoff through production, approvals, delivery, and archiving.
\n
• Build and maintain a global creative calendar connecting campaigns, product launches, social content, e-commerce, CRM, PR, retail initiatives, and regional requirements.
\n
• Serve as the central point of intake for creative requests, confirming objectives, scope, deliverables, formats, budgets, approvers, and deadlines before work begins.
\n
• Partner with Marketing to ensure briefs are complete and aligned with approved brand and commercial priorities.
\n
• Develop project schedules, track dependencies, and maintain visibility into progress across concurrent projects.
\n
• Centralize global and regional requests, coordinate adaptations, and ensure markets receive approved assets according to agreed timelines.
\n
• Identify conflicting priorities, resource constraints, and timeline risks early, presenting practical recommendations and solutions to leadership.
\n

\n

\n

Internal Studio & Content Production

\n

\n
• Plan and coordinate the internal studio’s workload across still-life photography, CGI, and other creative deliverables.
\n
• Balance launch requirements, ongoing content needs, and regional requests against available studio capacity.
\n
• Coordinate production stages, including product preparation, styling, photography, CGI development, retouching, review, and final delivery.
\n
• Work with the responsible teams to ensure jewelry and samples are available, prepared, and accounted for throughout production.
\n
• Coordinate external creative partners, including freelance stylists, photographers, retouchers, producers, studios, and agencies.
\n
• Manage shoot and production logistics as required, including estimates, bookings, locations, talent, travel, catering, schedules, and call sheets.
\n
• Identify when additional external support is needed and coordinate approved resources.
\n

\n

\n

Approvals, Quality & Asset Management

\n

\n
• Establish clear review stages, approval responsibilities, and deadlines for each project.
\n
• Consolidate stakeholder feedback into clear, actionable instructions and track revisions through completion.
\n
• Ensure final creative approval is secured before assets are released, distributed, or produced.
\n
• Coordinate delivery checks against approved briefs, required formats, and channel specifications.
\n
• Maintain version control and organized digital asset libraries, ensuring approved files are clearly labeled, archived, and accessible.
\n
• Track relevant usage rights, licensing information, and expiration dates in coordination with the appropriate partners.
\n

\n

\n

Budgets, Communication & Process Improvement

\n

\n
• Track project budgets, estimates, invoices, vendor contracts and documentation, and production expenses in partnership with Finance.
\n
• Lead weekly creative workflow meetings, status updates, and cross-functional check-ins with Marketing and relevant stakeholders.
\n
• Maintain concise project updates highlighting progress, outstanding approvals, risks, and decisions required.
\n
• Develop and improve briefing templates, production workflows, project trackers, and approval processes to increase efficiency and visibility.
\n
• Establish realistic timelines and priorities that support efficient execution while protecting the quality and integrity of MARLI’s creative work.
\n
• Support the Founder & Creative Director and leadership team with special projects and operational initiatives.
\n

\n

\n

Working Relationships & Decision-Making:

\n

The Founder & Creative Director owns creative direction and final creative approval. Marketing owns commercial objectives, audiences, channel requirements, and launch priorities. Retail owns store operations and client experience requirements, with guest management assigned to the relevant Marketing or Retail team.

\n

\n

The Creative Operations & Project Manager owns the planning and coordination that connects these functions to delivery. This includes identifying incomplete briefs, recommending realistic timelines, managing handoffs, and escalating decisions that affect scope, budget, resources, or quality.

\n

\n

Qualifications:

\n

\n
• 5+ years of relevant experience in creative project management, creative operations, or production, ideally within luxury, jewelry, fashion, beauty, premium retail, or a creative agency.
\n
• Demonstrated experience managing an internal creative studio and coordinating external production partners.
\n
• Working knowledge of still-life photography, CGI workflows, and the full content-creation lifecycle, including post-production (retouching, editing, etc.).
\n
• Experience coordinating creative production for retail activations, events, or physical brand experiences.
\n
• Exceptional multitasking ability, with experience managing multiple stakeholders, regional requirements, and overlapping high-pressure deadlines.
\n
• Strong organizational, communication, and problem-solving skills, with meticulous attention to detail and the ability to distill complex project updates into clear, actionable briefs for stakeholders.
\n
• Confidence managing budgets, schedules, vendor relationships, and approval processes.
\n
• Proficiency with project management platforms such as Monday.com, Asana, or Wrike; familiarity with Figma and digital asset management systems is a plus.
\n
• A proactive, collaborative approach and the ability to work independently within a small team.
\n
• Experience in a founder-led business is a plus.
\n

\n

\n

What Success Looks Like:

\n

\n
• One shared creative calendar provides visibility across global priorities and deliverables.
\n
• Creative requests enter production with complete briefs, clear ownership, and realistic timelines.
\n
• Internal studio capacity and external resources are planned effectively.
\n
• Feedback and approvals move through a consistent, transparent process.
\n
• Campaigns, content, and retail experiences are delivered on time and within approved budgets.
\n
• Leadership has clear visibility into progress, risks, and decisions requiring attention.
\n

\n