Front Desk Receptionist - Alhambra, Arcadia, West Covina (Bilingual Chinese)

Job Description

Job Description

Description

Astrana Health is seeking a Front Desk Receptionist to provide clinical and administrative support across our outpatient clinics in Alhambra, Arcadia, and West Covina. The ideal candidate is flexible, dependable, organized, and comfortable adapting to different clinic environments and care teams while providing a consistent, positive experience for patients.

We are ideally seeking candidates who speak Cantonese or Mandarin fluently to best serve our patient population.

Our Values: 

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Assists physicians, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician
• Administrative duties may include scheduling appointments, maintaining medical records
• Clinical duties may include, such as preparing a treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart
• Interviews patients to obtain their medical history
• Records patient medical history, vital statistics, and test results in patient medical files
• Must be detail oriented and possess strong organizational skills in a fast-pace environment
• Good verbal and written communication skills
• Be able to prioritize workload while remaining flexible
• May be required to work overtime to meet tight deadlines
• Additional duties as assigned.

Qualifications

• Must be able to work out of any of the 3 clinic locations: Alhambra, Arcadia, West Covina
• At least one (1) or more years of experience working as a Front Desk Receptionist in a clinical setting or equivalent healthcare experience
• High school diploma or GED 

You're great for this role if:

• Bilingual in Mandarin and/or Cantonese preferred
• Ability to maintain confidentiality following HIPAA
• Demonstration of mature judgment
• Attention to detail, organized, ethical, and reliable
• Ability to communicate clearly and effectively in a courteous and friendly manner

Environmental Job Requirements and Working Conditions

• Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis.
• Location: You will be expected to work at multiple locations, including: 333 S. Garfield Ave. #A Alhambra, CA 91801; 101 Wheeler Ave Unit B, Arcadia, CA 91006; and West Covina, CA.
• Schedule: Monday through Friday 8:00am-5:00pm.
• The national target pay range for this role is $20 - $25 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at View email address on us.fitly.work to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.