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Remote Travel Experience Representative

Kim Luxe Travel

Agawam, MA
  • Remote job

Remote Travel Experience Representative

We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

Key Responsibilities

  • Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
  • Review itineraries, confirm travel arrangements, and assist with updates or general requests
  • Provide accurate information about destinations, travel requirements, and agency procedures
  • Follow up with travelers before departure to confirm details and answer questions
  • Address client concerns professionally and escalate more complex matters when needed

Ideal Candidate

  • Strong communication skills with a customer-focused attitude
  • Customer service experience preferred but not required
  • Organized and dependable with strong attention to detail
  • Comfortable using online tools and learning new systems
  • Interest in travel and supporting positive client experiences

Perks

  • Fully remote position with flexible hours
  • Training and ongoing support provided
  • Opportunities for professional development in the travel industry
  • Access to travel-related perks and industry discounts
  • Supportive and collaborative team environment
Kim Luxe Travel
Vacancy posted 1 day ago
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