Patient Service Representative

Location: 525 N Keene St, Suite 301 Columbia, MO Remote Status: On-Site Job Id: 2382 # of Openings: 1 Updated posting 09/09/2026- This position is located in our Columbia Office. RESPONSIBILITIES Job Specific Competencies: Demonstrates knowledge and ability to check patients in and out for his/her clinic visit. Maintains patient demographics and insurance records. Demonstrates knowledge of basic insurance and billing procedures. Performs routine duties associated with patient scheduling, payments and co-payments. Performs secretarial duties in a timely and efficient manner. Ensures customer friendly telephone communication. Provides appropriate safety and infection control measures. JCMG Core Competencies: Strives for continuous quality improvement. Participates in educational experiences designed to maintain and/or improve professional competence. Maintains high work ethic standards. Provides quality customer service to staff, patients and visitors at all times. MINIMUM QUALIFICATIONS Education: High school diploma or GED Experience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting Experience with office equipment Certification/License: N/A Knowledge/Skills/Abilities: Articulate Good telephone communication skills WORK ENVIRONMENT Works in heated and air-conditioned area consistent with a normal office environment. BENEFITS Health insurance & employer paid short- and long-term disability Generous PTO policy, beginning at 148-hours annually Employer Retirement Plan (401K) with employer match Tuition reimbursement and other professional advancements, including a Medical Assistant training program #J-18808-Ljbffr