Field Sales Representative

Overview We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Responsibilities Acquisition of new members via engagement in community event activity to generate leads and referrals. Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills. Servicing of existing members and inquiries related to utilization of their product, benefits, etc. Cross selling ancillary products as well as any other applicable products to existing members. Retention of existing members. Maintaining knowledge levels with respect to CMS and state regulations. Ability to multitask, and effectively use computer while interacting with prospects and members via phone. Ensuring that the relevant information is captured in Customer Relationship Management system (CRM). Accountabilities Meeting sales goals, conversion rates, and cross‑sell rates for acquisition of new members as outlined in the annual performance plan. Contacting prospective members within the time limit outlined in the annual performance plan. Achieving the member retention rate as outlined in the annual performance plan. Maintaining highest levels of member satisfaction as measured by various member surveys and member retention rate. Expert level understanding of products, services, and processes offered by the company. Ability to pass an annual requirement for AHIP Continued Education (CE’s) Product Certification, Security and Compliance Client/Carrier Certifications, and any required CMS Certifications. Qualifications 4-year college degree or 1 to 2 years of consumer sales experience (prior Medicare sales experience preferred but not required). Bilingual: Spanish preferred. Life & Health insurance license not required to be employed; must be obtained within 60 days of employment start date. Active use of computer for carrying out daily job activities. Ability to multitask while talking on the phone. Excellent communication and listening skills. Self‑starter with positive attitude. Adaptable to high‑pressure, achievement‑oriented environment. Drive to build, manage, and grow a book of business and become successful entrepreneur. High level of computer proficiency including Microsoft Office package. Compensation and Benefits Pay Range: $51,686.00 – $101,286.00 (base hourly rate or base annual full‑time salary). Full‑time position eligible for comprehensive benefits: medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources. EEO and Legal Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Application window will close on 06/26/2026. #J-18808-Ljbffr