General Manager II

General Manager II

Job Category: General Management Requisition Number: GENER003842

Nashville, TN 37211, USA

Description

Essential Functions

• Implements multi-year business and profitable growth strategies for his/her district to deliver P&L targets; drives increased market share by managing financial performance and delivering financial commitments
• Develops a strong understanding of the area's marketplace (including vertical markets) and trends; identifies sales opportunities and works with RVP to determine competitive strategy
• Identifies creative growth opportunities and recommends innovative strategies for Everon to continue growing revenue and improve overall market share.
• Develop and deliver on human capital strategy in order to enable execution of business plan.

Leadership

• Leads district team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners.
• Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent
• Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
• Collaborate directly with Sales, Operations, Marketing, Human Resources, Finance and other partners to execute on the overall Business Plan
• Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan
• Promotes inclusion amongst the team by role modeling and supporting business diversity objectives
• Drives speed and accountability of plans through effective engagement

Operations Management

• Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates Everon's commitment to employee, community and our mission of creating customers for life
• Executes and manages annual budgets including area level P&Ls provides regular reporting and communication to key stakeholders regarding the health of the market and Everon's business performance; when appropriate provide a mitigation strategy for any projected short falls
• Actively partners with HR and other teams to drive technician development and in implementing union and positive employee relations strategies
• Drives customer obsession by enabling flawless execution in customer experience, install and service.
• Ensures compliance and the highest ethical standards in all processes, including internal SOPs, field behaviors, etc.
• Champions EHS&W strategies and programs to meet our near and long term safety goals
• Ensures strong commitment and collaboration to executing service level agreements
• Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business
• Monitors and ensures the progress and completion of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies

• Have a strong work ethic and be detail oriented.
• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
• Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications - External

Education, Experience, and Eligibility Requirements

• Must present proof of ability to legally work in the United States.
• Must be able to clear a drug screening in accordance with company policy and applicable law.
• Bachelor's Degree required. Master's Degree or progress toward preferred.
• 5 – 10 years of business experience in sales and / or operations, with a minimum of 5 years of related Field Leadership experience preferably within the service industry and / or with security, and previous Business Growth P&L responsibility preferred:
• Assessing, coaching, and developing talent and managing multi-disciplinary organizations
• Establishing business direction and executing strategy development and implementation
• Leading a significant business Unit of like/similar size (approx. $15-$29M); scoping, designing, and implementing business solutions to build/grow a market
• Influencing business decisions in a highly matrixed organization
• Exceeding predetermined revenue, share, and customer obsession objectives

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.