Global & Regional L&D Program Coordinator

Global & Regional L&D Program Coordinator

Location: Basking Ridge, NJ (HYBRID- 1-4 days a week depending on the training events)

Duration: Contract till Oct 2027 with possibility to extend

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

This is a hybrid position - it will require the candidate to be comfortable to be onsite anywhere from 1-4 days a week depending on the training events; etc.

Job Summary:

• Supports the global and regional delivery of learning and development (L&D) programs across defined verticals (e.g., leadership, executive, employee, top talent, expat) by coordinating logistics, scheduling sessions, managing participant communication, and ensuring smooth execution across regions.
• Maintains program materials, learning systems, and documentation by updating learning management system (LMS) content, tracking attendance and completion data, preparing evaluations, and organizing program files and resources.
• Collaborates with global and regional L&D stakeholders, facilitators, vendors, and HR partners by coordinating meetings, tracking deliverables, resolving routine issues, and providing coordination support to enhance the learner experience end-to-end.
• Scope of role spans DSE, DSI, and DSJ, and may include other regions/management units as needed to reflect changes to the business model.

Learning & Development (L&D) Program Coordinator Responsibilities

Global & Regional L&D Program Coordination & Delivery Support:

• Coordinate logistics for global and regional learning programs, including scheduling sessions, sending invitations, managing enrollment/rosters, preparing delivery materials, and setting up rooms/virtual platforms.
• Maintain program calendars, timelines, and project trackers; update stakeholders on key dates, deadlines, and required actions.
• Prepare and distribute communications (announcements, reminders, post-session follow-ups) and ensure participants receive timely information.
• Coordinate facilitator and vendor availability and logistics; escalate conflicts and issues to the relevant program manager.
• Provide virtual training support and live session support (e.g., room set up, breakout rooms, chat Q&A, access troubleshooting) to ensure a high-quality learner experience.

Program Design & Content Support:

• Prepare and format draft materials, update slides and guides, and upload revised content to shared platforms under the direction of program leads.
• Collect and summarize feedback from regions, vendors, and learners to inform content iterations and design decisions.
• Maintain up-to-date facilitator guides, participant resources, and toolkits with proper version control and accurate distribution.

Learning Technology, Tools & Implementation:

• Upload and maintain courses, materials, learning journeys, and development plans in the LMS and related platforms, ensuring accurate configurations and assignments.
• Monitor attendance, completions, and user progress; run routine reports; validate data accuracy; and conduct basic system testing as needed.
• Maintain L&D intranet pages, job aids, and program guides to ensure accuracy and consistency.

Data & Reporting:

• Administer evaluations and pulse surveys; track responses and consolidate results for reporting.
• Prepare basic reports and dashboards (participation, satisfaction, completion, outcomes) and highlight observations for decision-making.
• Support data audits and benchmarking by identifying inconsistencies and maintaining reference libraries of external trends.

Compliance & Governance:

• Follow governance, regulatory, brand, accessibility, and data privacy guidelines when handling global and regional learner information and materials.
• Maintain audit-ready documentation, version histories, archives, attendance records, and distribution logs for learning programs.

Stakeholder & Vendor Coordination:

• Serve as a primary coordination contact for participants, HR Business Partners, facilitators, and vendors, escalating complex inquiries as needed.
• Provide timely updates by maintaining status trackers and ensuring clear, proactive communication across teams.

Continuous Improvement:

• Identify recurring operational issues and propose process improvements to streamline planning, delivery, and measurement.
• Contribute to playbooks, checklists, and standard work to drive consistency and scale across regions.

• Skills:
• Strong customer orientation and organizational skills to facilitate the seamless organization and execution of programs among various internal and external partners (vendors, trainers)
• Intercultural competencies to collaborate effectively in an international environment
• Ability to manage time proficiently while meeting deadlines with speed and efficiency
• Resilience to work under tight closing dates and changing priorities
• Reliable and demonstrated ability to work in teams, as well as self-reliant
• Problem solver with the initiative to think critically to proactive identify improvement opportunities
• Role models Core Values and Core Behaviors
• The successful candidate should be able to pick up boxes/files up ~ 20-25 lbs and comfortable with mobility as they will be picking up external visitors from reception and bringing them to the training rooms/etc. xhyhwjd

Education:

• Vocational Training and / or certified business expert (e.g. Personalkaufmann-/-kauffrau), or equivalent (High School Diploma) (Required)
• Bachelor's degree (Highly Preferred)
• 1-3 years of relevant experience in learning and development ideally within the pharma; biotech; or life sciences sectors or alternative relative experience (Required)
• Experience in a Human Resources and/or Training environment (Preferred)
• Experience managing L&D program delivery in global and/or multicultural collaboration (Preferred)
• Proven success in supporting organizational growth through effective L&D programs (Preferred)
• Knowledge of best-in-class L&D practices in key industry groups (Preferred)
• Use of data analytics to monitor and predict future L&D needs (Preferred)
• Ability to prioritize and balance numerous priorities and meet deadlines in a challenging fast paced environment (Preferred)
• Ability to function independently and as a integral member of a team (Preferred)
• Business fluent English (Required)
• Additional languages are an advantage (Preferred)

Please contact me if you are interested. Thank you.

Thank You,

Gurpreet Kaur

Aequor Technologies LLC

377 Hoes Lane, Suite 300

Piscataway, NJ 08854

View phone number on humanresourcesjobs.com