Revenue Operations Specialist

Job Description

Job Description

About the Role:
We are seeking a Revenue Operations Specialist to join our team to drive process adoption, data integrity and an optimal sales rep experience. You would serve as the first round of support for our Denver based sales team when it comes to our tech stack and sales processes, with potential to support other office-based sales talents. This is a key role to ensure sales are able to operate smoothly - enabling the sales team to work more efficiently and focus on driving revenue growth.

Key Responsibilities:

• Sales Rep Support: You will be the first point of contact for sales questions regarding Salesforce and related systems functionality. You will guide reps through our documented processes and escalate system issues within our RevOps team
• Process Optimization: With feedback from the sales team and your own observation of trends, you will identify potential process improvements in our tech stack and processes to ensure our workflows are efficient and optimized for the rep experience
• Data Integrity: You will help drive strong Salesforce data accuracy and pipeline integrity by creating and monitoring hygiene reports
• Reporting & Analytics: You will assist in the development and maintenance of the rep reporting stack – ensuring sales has access to all the data needed to manage their territory, pipeline and performance
• Salesforce Administration: You will take on ad-hoc projects to learn Salesforce administration and grow into a key administrator of the platform

Requirements:

• Bachelor's degree in Business or other relevant field of study
• 3+ years of corporate experience preferably in tech sector
• 2-5 years experience with Salesforce with proven experience building and maintaining Salesforce dashboards and reports that support sales performance analysis and decision-making
• Experience providing Salesforce support to sales teams, including training and troubleshooting
• A proactive, service-oriented attitude, with a focus on making Salesforce and the rest of our tech stack an effective tool for sales reps
• Strong verbal and written English communication skills
• Willingness to work hybrid and on-site in Denver, 3 days/week Tues-Thurs

What You'll Gain:

• The opportunity to work directly with the sales team to drive operational efficiency and optimize Salesforce processes.
• The chance to develop your Salesforce expertise, with opportunities to grow into a Salesforce administrator
• A collaborative and dynamic work environment focused on improving sales performance through data and technology
• Travel to HQ in Germany, up to a couple times a year

Why is think-cell the right place for you?

At think-cell, we're not just building innovative software – we're empowering over 1.3 million business users across 35,000 companies, including the world's top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. 

Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we're looking for talented individuals who can help us shape the future of business productivity. 

Our Values

At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: 

• Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. 
• Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. 
• Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. 
• Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. 
• Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. 

Join Our Journey

We encourage you to apply even if you don't meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. 

Joining us means more than just a job – it's an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. 

Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying position salary of $70K - 90K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).

At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.

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