Players Club Representative
Full-time
Choctaw Nation of Oklahoma
Job Purpose or Objective(s): As a Players Club Representative, you will promote the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests. Associate must be customer-focused as they often have the first contact with new customers and frequently deal with regular casino customers. You will report to the Players Club Shift Supervisor or Department Manager. PG05 - Start Rate: $16.00/hourly | Full Time | McAlester Casino | Shifts Available - * Tuesday 2:30pm -11:00pm, Wednesday 11:30am-8:00pm, Thursday 12:00pm-8:30pm, Friday and Saturday rotating hours (Days off Sunday - Monday) * Monday/Tuesday Off, Wednesday and Thursday 2:30pm - 11:00pm, Friday, Saturday, Sunday rotating hours * Tuesday/Wednesday Off, Thursday 12:00pm - 8:30pm, Friday, Saturday, Sunday rotating hours, Monday 2:30pm - 11:00pm Weekly earned Wage Access is an option for this position | Primary Tasks: 1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests. 2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System. 3. Assist the Marketing department with multiple projects, promotions and events. 4. Answer any questions and immediately resolve any guest, associate or management concerns. 5. You will issue comps based on established guidelines. 6. Stay informed about all marketing activities, promotions, and events. 7. Maintain records to document/verify department activities. 8. Maintain positive working relationship with all locations, departments, staff and vendors. 9. Comply with all company regulations and policies. 10. Perform other tasks as assigned. Job Requirements:
- General computer application proficiency.
- Knowledge of principles and processes for providing customer and personal
Vacancy posted 3 days ago
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