Patient Financial Services Associate

To support accurate billing processes, the full-time remote Patient Financial Services Associate II will manage the processing of claims, appeals, and denials while ensuring optimal account receivable outcomes through effective communication with insurance payors. Key responsibilities Independently verify patient insurance eligibility and correct accounts within Epic Research and resolve billing discrepancies, denials, and appeals using various portals and resources Analyze claim issues and determine appropriate next steps for resolution, including follow-up with payors on unpaid claims Required qualifications High School Diploma or General Education Degree (GED) 2 years of experience in medical billing, claims, and/or insurance processing Extensive knowledge of government, managed care, and commercial insurance claim submission requirements Knowledge of medical terminology and EHR operating systems Proficient in computer systems and keyboarding skills