Senior Teller

The Senior Teller conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them. The Senior Teller contributes to the growth of the bank by promoting and cross‑selling bank products and services. Essential Duties and Responsibilities Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. Sets up, closes and balances teller station. Records sales of monetary instruments. Assists customers with inquiries in person or by telephone. Maintains neat and well‑stocked teller area. Cross‑sells bank products and services. Follows limits established for protection of customer accounts and bank safety and soundness. Adheres to bank policies and procedures. Lifts coin bags up to 50 lbs. Balances vault, ATM, Night Drop, Coin Machine as assigned. Scans bank documents and proof work. Exercises sound judgement when applying holds and making check cashing decisions. Assists other tellers with decision making within their authority limits. Cross‑trains to open all standard consumer accounts. Adheres to work schedule and maintains flexible availability. Maintains positive, friendly and professional attitude and appearance. Performs miscellaneous duties as assigned. May be required to work an alternative location within the region or market. Maintains constant state of alertness and works in a safe manner. Completes required BSA/AML training and other compliance training as assigned. Performs any other related duties as required or assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience Equivalent to a four‑year high school diploma or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 19 to 23 months related experience and/or training, or an equivalent combination of education and experience. Communication Skills Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, general public and other employees. Mathematical Skills Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. Critical Thinking Skills Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in routine situations. Software Skills Required Not indicated. Working Conditions Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. Physical Activities Highly repetitive, low physical work requiring concentration. Frequently stands, walks, sits, uses hands to finger, handle, or feel, reaches with hands and arms; frequently stoops, kneels, crouches, or crawls. Must lift up to 50 pounds regularly. Vision: close visual acuity required. Additional Information May be required to work an alternative location within the region or market. Equal Employment Opportunity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr