Assistant Manager

Job Description

Job Description

Description:Assistant Store Manager

Full-time | $23/hr + tips | Weekends required | Multi-location coverage

About Scenthound

Scenthound is not your typical dog grooming shop. We are a wellness-focused, membership-based business that provides routine care to keep dogs clean and healthy. Our team is collaborative, safety-driven, and passionate about strengthening the dog-human bond.

About the Role

The Assistant Manager plays a key support role by working across multiple Scenthound locations to ensure smooth operations when Store Managers are off. This position combines leadership, customer service, and hands-on teamwork to maintain high standards of safety, quality, and service.

What You’ll Do

• Support Store Managers by overseeing day-to-day operations at multiple locations
  
  
  
  
  
• Lead and mentor team members to ensure dog wellness and safety
  
  
  
  
  
• Step in to complete services on dogs as needed
  
  
  
  
  
• Drive membership sales through health and wellness education
  
  
  
  
  
• Resolve customer concerns and manage client expectations
  
  
  
  
  
• Assist with training, scheduling, and quality standards
  
  
  
  
  
• Ensure a clean, safe environment for dogs, employees, and customers
  

Job Type / Schedule

• Full-time
  
  
  
  
  
• Weekends required; flexible weekday scheduling based on coverage needs
  
  
  
  
  
• Travel between multiple Scenthound locations
  
  
  
  
  

Pay & Benefits

• $23/hour plus tips
  
  
  
  
  
• Merit-based pay increases
  
  
  
  
  
• Employee discounts on services and retail
  
  
  
  
  
• Opportunities for growth in a rapidly expanding company

Requirements:

What We’re Looking For

• Previous leadership or management experience (retail, restaurant, or hospitality a plus)
• Excellent communication and customer service skills
• Strong problem-solving abilities and adaptability across locations
• Ability to lift up to 70 lbs. and stand for long periods
• Reliable transportation to travel between locations
• Availability to work weekends (required)
• A love for dogs and commitment to their wellbeing