Center Director

Center Director

Please note that this application requires relocation to one of the following locations: Lumberton, NC; Shelby, NC; Albemarle, NC; Statesville, NC; Greensboro, NC; Salisbury, NC; Wilson, NC; Hartsville, SC.

Who we are

We're building a better way to donate plasma — one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

What you'll do

As the center director, you'll have the unique opportunity to oversee and be accountable for all aspects of the growing donor center—driving performance, building a lean and high-performing team, and ensuring an exceptional donor experience. You'll be managing the P&L of a site within a hyper-growth organization, managing the day-to-day while providing critical input to operations team leadership.

Compensation: Up to $100K ($70K - $75K base + up to 35% monthly bonus) + benefits

Travel: 8 weeks of paid training with travel and accommodations provided

Key Responsibilities

• Lead daily operations and strategy by planning and optimizing all processes to achieve donor flow, retention, and operational goals.
• Own and manage the P&L, improve efficiency, and implement action plans to meet or exceed targets.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Ensure compliance and safety – uphold all federal, state, local, and company regulations; partner with quality and facilities teams; lead audits and inspections.
• Communicate and align expectations through regular team syncs and make data-driven decisions to guide your team.

Required Qualifications

• High school diploma, GED equivalent, or higher education
• 2+ years of supervisory or leadership experience
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed

Who you are

• A growth-driven leader – You are self-aware and curious, have integrity, and have a track record of growing strong teams.
• An empathetic communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
• A reliable problem solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
• A data-driven decision maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.

Who you are not

• Someone who isn't excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
• Someone who doesn't thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
• Someone who wants to clock in and clock out . We are looking for team players who care about the impact their site is having on their communities and the healthcare system, which takes a true ownership mentality and often extra hours.

Why join parachute?

• Competitive pay + monthly bonus potential
• Significant career growth opportunities in a fast-scaling environment
• Medical, dental, and vision insurance
• Paid time off and company holidays

About join parachute

Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments. Apply now

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