Steward

Description:
TOCA Social is the world's first dining and entertainment experience with a soccer twist, set to change the game. With venues already operating globally, we are expanding rapidly, with new locations opening in the coming years. Our Dallas venue at Grandscape is the next step in our exciting growth journey, and we're looking for passionate teammates to help us deliver extraordinary experiences for our guests.


At TOCA Social, Everybody Plays! No need to be a soccer expert-our focus is on creating an electric atmosphere where leadership, passion, and creativity shine. If you're a natural leader who loves inspiring teams, delivering extraordinary experiences, and being part of something innovative, you'll thrive here.


Why work with us at TOCA Social?

• Complimentary TOCA games!
• Huge discounts on our F&B
• Free meal while on shift
• Local retail & hospitality discounts!
• Teammate Assistance Program
• Full and Part Time roles available
• Great progression opportunities as we expand!

What we are looking for:

• Enthusiastic, friendly, dynamic and self-motivated individuals looking to progress their hospitality career
• Passion for hospitality and a willingness to learn from senior teammates
• A punctual and reliable individual with a great attitude and work ethic!
• Creative individual who is willing to learn new skills and put them into practice on the job
• A willingness and desire to make guests happy while delivering memorable experiences
• A great attitude and work ethic with the ability to thrive under pressure
• A sense of pride in your work, integrity and honesty
• Flexibility to work evenings, weekends and holidays
• Someone ready to support other departments/teammates when needed
• Experience is helpful but not as essential as finding the right person. At TOCA Social we hire the attitude and train the individual

Role Scope & Responsibilities:

We're looking for a steward who will ensure our venue runs smoothly by upholding sanitation and cleanliness standards. at all times. You'll be a friendly face our guests see around the venue and will help to create fantastic experiences for our guests and your teammates. Some of your responsibilities include:

• Maintaining the cleanliness and upkeep of all guest and teammate areas whilst supporting seamless operations and experiences for all
• Receiving deliveries and working alongside logistics teams to keep delivery areas and heart of house spaces organized
• Ensuring all spaces available to guests and teammates look their best at all times, including (but not limited to) clearing, sweeping, mopping, vacuuming, dusting and sanitizing
• Being present on the venue floor during peak times to support venue operations by tidying, organizing and providing general cleaning
• Being hands on and spotting when support is needed, taking the initiative to provide this to enhance guests experience and to support your teammates
• Providing deep cleaning of spaces and upkeep our soccer boxes
• Providing additional support across the venue when required
• Adhering to all compliance and Health & Safety processes/procedures at all times e.g. when working with chemicals, using safety signs such as wet floor signs when mopping etc
• Greeting & supporting guests through their journey to provide a best in class experience
• Having an eye for opportunity to exceed expectations in a positive, surprising and delightful manner
• Proving clear and concise communication to teammates to minimise disruption to guests

Hiring Timeline:

In-person interviews will take place in late January, with new hire training in early to mid-February and an anticipated start date in early March.

The dynamic role of a steward means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences! We're passionate about training and developing all our teammates to support their career progression and help them become legends, so you may receive training within other departments to support the venue as and when necessary!


If you think you have what it takes to surprise our guests with delightful moments, fantastic experiences and make someone's day, apply now!