Store Director

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand‑in‑hand. In this role, you’ll lead, innovate, and contribute to a growing company that values great service and lasting customer relationships. Main Responsibilities Lead and oversee total store operations to achieve sales, profit, and performance objectives. Champion and deliver exceptional customer service, ensuring positive customer experiences and resolution of complaints. Plan, organize, direct, and control store activities, including merchandising, staffing, and operational execution. Manage, develop, and evaluate store associates, including hiring, training, coaching, and performance management. Ensure compliance with company policies, labor laws, safety standards, and regulatory requirements. Monitor financial performance, control expenses, manage budgets, and analyze profit and loss statements. Maintain inventory accuracy, shrink control, product quality, and overall store conditions. Oversee scheduling and labor planning to ensure appropriate staffing levels. Build and maintain strong relationships with customers, community partners, and internal stakeholders. Ensure proper cash handling, asset protection, and administrative reporting processes are followed. Soft Skills Strong leadership and team‑building capabilities Excellent communication and interpersonal skills Customer‑focused mindset with a commitment to service excellence Problem‑solving and conflict resolution skills Ability to work in a fast‑paced, dynamic retail environment High level of integrity, professionalism, and accountability Adaptability and ability to manage multiple priorities Competencies Retail operations management Financial acumen (budgeting, P&L management, cost control) Talent management and development Strategic planning and execution Compliance and risk management Customer experience management Decision‑making and business judgment Knowledge Strong understanding of retail store operations and merchandising practices Knowledge of labor laws, safety regulations, and workplace policies Familiarity with inventory management and shrink control practices Understanding of financial reporting, profit and loss statements, and basic accounting Knowledge of company policies, procedures, and compliance requirements Awareness of market trends and competitor activities Abilities Ability to lead, motivate, and develop a diverse team Ability to analyze data and make informed business decisions Ability to prioritize tasks and manage time effectively Ability to resolve customer and employee issues effectively Ability to maintain composure under pressure and handle interruptions Ability to implement company initiatives and operational strategies Ability to work flexible hours including nights, weekends, and holidays Other Requirements Extensive retail management experience with a strong operational background Ability to stand, walk, and perform physical tasks for extended periods Ability to lift and move items up to approximately 50 lbs Willingness to work flexible schedules, including evenings, weekends, and holidays Strong understanding of safety practices and ability to operate equipment as needed Commitment to maintaining confidentiality and adhering to company policies Benefits Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve A copy of the full job description can be made available to you. #J-18808-Ljbffr Albertsons Companies