Clinical Specialist

Company: Corner Home Medical
Location: Fargo, ND / Moorhead, MN
Job Type: Full-Time

Schedule: Monday-Friday 8:30am-5:00pm
Pay: $22.00 - $27.00 per hour

Corner Home Medical is a family-owned and operated business serving Minnesota and surrounding communities by providing high-quality durable medical equipment and exceptional patient care. We are seeking an experienced, patient-focused Clinical Specialist to support patients with home respiratory equipment, including CPAP and related equipment.

This role combines patient education, customer service, and respiratory equipment support , making it ideal for candidates with a clinical license and a passion for helping patients remain independent in their homes.

* Why You'll Love This Role

• Meaningful one-on-one work supporting patients in their healthcare journey
• Opportunity to educate and assist patients with CPAP therapy and respiratory equipment
• Established healthcare organization with a supportive team environment
• Paid training and career advancement opportunities
• Monday-Friday schedule with no evenings or weekends

Key Responsibilities

• Instruct customers on CPAP setups, downloads, mask fittings, and equipment troubleshooting.
• Discuss Medicare and insurance requirements and coverage with patients, families, physicians, and other healthcare partners.
• Initiate, schedule, and complete follow-up phone calls, assessments, and appointments with customers.
• Obtain and complete required paperwork and documentation.
• Enter patient insurance information and other required data into company systems.
• Provide exceptional customer service and support to patients and caregivers.
• Maintain accurate documentation and patient records.
• Assist customers with respiratory equipment needs and ongoing therapy support.

Qualifications

• Active LPN, RN, RT, or higher clinical license required.
• Understanding of Durable Medical Equipment (DME) and home care preferred.
• Strong written and verbal communication skills with excellent phone etiquette.
• Ability to read, write, and speak English fluently.
• Strong organizational, computer, and documentation skills.
• Ability to work independently while maintaining a positive team-oriented approach.
• Previous healthcare customer service experience preferred.

Preferred Experience

• DME experience: 1 year preferred
• Home healthcare experience: 1 year preferred
• Insurance verification experience: 1 year preferred

Work Environment

• In-person position; Office and retail store setting

Benefits

• Health & Wellness Benefits (Health, HSA, Dental, Vision)
• Paid Time Off / PTO
• 401k match up to 4%
• Life Benefits (Life Insurance)
• Paid Training
• Career Advancement Opportunities
• Referral Incentives

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Monday-Friday 8:30am-5:00pm
40 hours per week