Human Resources Generalist

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We is honoured to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As a Human Resources Generalist, you will be helping our team members with all benefits, employee relations and payroll questions serving as a primarily point of contact for our Pendergrass Fulfillment Center. You are a culture champion and will lead and personify our culture.

Interacting with all levels of team members, this unique and fast-paced role will provide a challenging opportunity for the right person who strives to increase their expertise and knowledge base of Human Resources. If you love to support with empathy, solve problems, and come up with team member centric solutions, keep reading!

A Typical Day

• Provide ongoing support and fast response to all employee relations inquiries that require deep subject matter knowledge (employee complaints, investigations, employee counseling and leadership coaching, leave of absence, exit interviews, etc.)
• Serve as a primary contact, for team members on all HR related questions (all benefits, payroll, and employee relations)
• Perform thorough investigations in a timely manner
• Lead a variety of projects and initiatives (culture events, wellness programs, HR reports, implementations, process improvement, etc.)
• Lead and facilitate through change management process
• Utilize HRIS (Ceridian Dayforce) and work management tracking tool (Jira) into day-to-day activities
• Provide recruiting support for the team as needed including sourcing, interviewing, hiring events and onboarding talent
• Assist Human Resources Team with special projects and initiatives

To Land This Opportunity

• You share our values – Safety, Integrity, Community, Passion, Courage, and Innovation resonate with you.
• You have 3 +years of Human Resources experience in a fast-paced environment
• You are an Employee Relations expert and are able to handle investigations, manager and team member coaching, performance management and difficult conversations situations with ease
• You love to support team members within a distribution center environment
• You can adapt to and drive change in a fast-paced environment, helping others move through the change curve
• You are self-driven and have a detail-oriented mindset
• You have a passion for tackling challenges head-on
• You thrive in fast-past environment
• You are an 5-star communicator, connect easily with others, and follow up timely with team member requests
• You are an Excel pro, spreadsheets tell stories to you and help you formulate a plan
• You are willing to be on-site Monday-Friday, 8:00 am – 5:00 pm

About Your Future Team

Our Talent team’s favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs, and we like coffee…a lot (we’ll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.