Director of Pharmacy

Job Description

Job Description

LEAD WITH PURPOSE. TRANSFORM PHARMACY SERVICES. MAKE A DIFFERENCE.

Are you an experienced pharmacy leader committed to ensuring access to quality healthcare regardless of a person's ability to pay? Do you bring the strategic vision, operational expertise and leadership skills to build high-performing teams and deliver safe, affordable pharmacy services?

Neighborhood Health Association (NHA) is seeking a Director of Pharmacy to lead pharmacy operations, develop people, strengthen healthcare services and improve medication access across the communities we serve. This is an opportunity to make a meaningful impact within an organization with more than 50 years of commitment to improving healthcare access and addressing health inequities across Northwest Ohio.

Join NHA. Lead with purpose. Make an impact that matters.

ABOUT NEIGHBORHOOD HEALTH ASSOCIATION

Neighborhood Health Association is a Federally Qualified Health Center (FQHC) dedicated to providing exceptional healthcare services while addressing healthcare inequities and supporting the communities we serve.

For more than 50 years, NHA has served Northwest Ohio through prevention, patient education and accessible healthcare, empowering individuals to take an active role in their health and well-being. Through our multiple health centers and integrated services, including medical, dental, pharmacy and community-based programs, we work to ensure individuals and families have access to quality care regardless of their ability to pay.

Our Mission: "Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay."

At NHA, our work is more than healthcare delivery. It is a commitment to healthier communities, equitable access and meaningful patient experiences.

POSITION OVERVIEW

The Director of Pharmacy provides strategic and operational leadership for NHA's pharmacy services, ensuring safe, effective, compliant and financially responsible operations across designated locations. The Director oversees pharmacy personnel, medication procurement, inventory, dispensing, controlled substances, 340B program compliance, financial performance and quality improvement.

The position ensures compliance with applicable federal and state requirements, including Ohio Board of Pharmacy regulations and DEA requirements. Working collaboratively with the President and CEO, Chief Medical Officer, Finance, Compliance, Human Resources and other leaders, the Director supports pharmacy services as an integral part of NHA's healthcare delivery model.

KEY RESPONSIBILITIES

Strategic and Operational Leadership

• Lead pharmacy operations and develop departmental goals, policies and procedures aligned with NHA's priorities.
• Monitor performance, productivity, service quality and patient access.
• Identify opportunities to improve operations, expand services and strengthen financial sustainability.

Regulatory Compliance and 340B Oversight

• Ensure compliance with applicable federal and state pharmacy laws, Ohio Board of Pharmacy requirements and DEA regulations.
• Oversee applicable 340B program requirements, including purchasing, inventory controls, diversion prevention, duplicate discount prevention, documentation and audit readiness.
• Maintain required licenses, permits and regulatory records.
• Oversee Pharmacist-in-Charge responsibilities where formally designated and authorized.
• Coordinate inspections, audits and corrective actions.

Pharmacy Operations and Medication Safety

• Oversee medication procurement, storage, security, dispensing and inventory management.
• Promote safe dispensing practices, medication utilization, formulary management and appropriate documentation.
• Monitor inventory, expiration dates and purchasing to minimize waste and unnecessary costs.
• Collaborate with clinical leadership on medication safety, formulary decisions and quality improvement.

Financial Management

• Develop and manage departmental budgets, forecasts and expenditure controls in collaboration with Finance.
• Monitor revenue, reimbursement, pharmaceutical expenditures and operational performance.
• Identify opportunities to improve efficiency, reduce waste and support financial sustainability.
• Prepare operational and financial reports for executive leadership.

Patient Access and Community Impact

• Develop strategies to improve access to affordable medications for underserved, uninsured and underinsured populations.
• Oversee applicable patient assistance programs.
• Promote patient education and counseling through appropriately licensed pharmacy personnel.
• Collaborate with providers to improve medication access and continuity of care.

People Leadership and Workforce Development

• Supervise, coach and evaluate pharmacy personnel.
• Oversee staffing, recruitment, onboarding, training and employee development in coordination with Human Resources.
• Establish performance expectations and promote accountability, teamwork and professional development.
• Foster a respectful, collaborative and patient-centered work environment.

Collaboration, Quality and Risk Management

• Partner with executive leadership, clinical teams, Finance, Compliance, Human Resources and other departments.
• Maintain effective relationships with vendors, pharmaceutical manufacturers, pharmacy benefit managers and regulatory agencies.
• Promote medication safety, quality improvement, appropriate recordkeeping and HIPAA compliance.
• Support applicable FQHC, HRSA and accreditation requirements.

Other Responsibilities

• Perform other related duties consistent with the position as assigned by the President and CEO or designated executive.

REQUIRED QUALIFICATIONS

• Pharm.D. or Bachelor of Science in Pharmacy from an accredited institution.
• Current, unrestricted Ohio pharmacist license and ability to maintain applicable professional licenses and registrations.
• At least five years of progressively responsible pharmacy experience.
• Demonstrated pharmacy operations and supervisory or management experience; three or more years of leadership experience preferred.
• Knowledge of federal and state pharmacy laws, Ohio Board of Pharmacy requirements, DEA regulations and the 340B Drug Pricing Program.
• Experience in pharmacy operations, medication procurement, inventory management, financial oversight and medication safety.
• Strong leadership, strategic planning, analytical, communication and problem-solving skills.
• Ability to develop policies, manage competing priorities, interpret operational and financial data, and work effectively with multidisciplinary teams.
• Proficiency in Microsoft Office and familiarity with pharmacy management systems and electronic health records.
• Ability to travel locally between NHA locations as required.

PREFERRED QUALIFICATIONS

• Experience in an FQHC, community health center, hospital, ambulatory care or similar healthcare environment.
• Experience overseeing 340B operations and audit readiness.
• Knowledge of pharmacy reimbursement, third-party billing, pharmacy benefit management and medication assistance programs.
• Experience managing pharmacy budgets and multi-site operations.
• Board certification, residency training or advanced professional certification.

WHAT WE VALUE

We seek a leader who:

• Places patients and community needs at the center of decision-making.
• Demonstrates integrity, professionalism, accountability and sound judgment.
• Understands the needs of underserved and culturally diverse populations.
• Builds trust through communication, collaboration and transparency.
• Develops employees and promotes continuous improvement.
• Balances operational performance, quality, medication safety and equitable access.
• Demonstrates responsible financial stewardship in a nonprofit healthcare environment.

WORK ENVIRONMENT AND TRAVEL

The position operates in a healthcare and pharmacy environment and requires effective communication and interaction with patients, providers and employees. Local travel between NHA locations may be required. Reasonable accommodations are available to qualified individuals with disabilities in accordance with applicable law.

COMPENSATION AND BENEFITS

NHA offers a competitive compensation and benefits package that may include:

• Medical, dental, vision and life insurance.
• Retirement plan with employer matching of up to 5%, subject to plan terms.
• Employee Assistance Program.
• Eleven paid holidays and Paid Time Off.
• Professional development opportunities.

WHY JOIN NHA?

At NHA, your leadership will extend beyond pharmacy operations. You will help strengthen integrated healthcare delivery, improve medication affordability and support better health outcomes for the communities we serve.

Join a dedicated team committed to patient care, service excellence and eliminating healthcare inequities. If you are ready to lead with purpose and make a meaningful difference, we welcome your application.

EQUAL EMPLOYMENT OPPORTUNITY

Neighborhood Health Association is an Equal Opportunity Employer committed to a workplace free from unlawful discrimination and harassment. NHA provides reasonable accommodations in accordance with applicable law and maintains a drug-free workplace.

Apply today and become part of a team committed to making quality healthcare accessible to all.