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Remote Enterprise IT Support Specialist

NuAxis

NuAxis is seeking a Computer Support Specialist Journeyman to deliver remote and deskside enterprise support for Federal Government users and workstations. The role manages incidents, documents resolutions, and collaborates with IT teams to meet SLAs.

Ideal candidates have HDI Analyst Certification and CompTIA A+ with 2+ years in enterprise support. The position emphasizes customer communication, ITIL practices, and ongoing documentation to improve service delivery.

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Vacancy posted more than 2 months ago

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