Sales Support Analyst, Amazon

Overview Harvest Group is a trusted integrated commerce agency that specializes in serving CPG suppliers looking to grow their business at Walmart, Target, Amazon, Kroger, Sam’s Club, Costco, and Harris Teeter. Harvest Group offers a connected commerce solution leading their clients with account management, digital content management, retail media management, and replenishment services. Established in 2006, our multi-functional team of retail experts leverages first-class systems and technologies to support our clients along every step of the retail journey. At Harvest Group, our culture and values are at the core of everything we do. This is evident in every area of our business – in our people, relationships, processes, and ultimately in how we serve our clients. This approach has humbly allowed us the opportunity to receive the following awards: Inc Best Places to Work - 2025 Great Place to Work Certified – 2024 Fortune’s Best Workplaces for Women – 2024 Fortune’s Best Medium Workplaces – 2024 Fortune’s Best Consulting & Professional Services - 2024 Business Intelligence Group Best Places to Work - 2023 Harvest Group Values Integrity: Doing what is right in all things Relationship: Pursuing depth, trust, and collaboration Service: Laboring for others with humility and care Excellence: Delivering extraordinary performance and results with humility Journey: Embracing our past and planning for our future with faith Description The Amazon Sales Support Analyst supports the day-to-day execution of our client’s Amazon strategies. This role works closely with the Amazon Account Manager to dive into the daily operations of Amazon Seller and Vendor Central, including case and listing management, reporting, chargeback management, and other systems. The Amazon Sales Support Analyst will also provide support in ad hoc analysis of the business, third-party tools, and any special projects that come from the client. For this role we prefer that candidates are based out of the following states: AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, KY, MD, MN, MO, MS, NV, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, or WI. Responsibilities Gain a solid understanding of how our client and company strategy aligns with Amazon’s direction and goals Ensure the daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence Oversee and manage the current product listings, as well as new listing creation Open, track, and respond to cases regarding errors or other communications with Amazon Chargeback tracking and dispute management FBA inventory shipment creation and tracking Reporting and analytical support Perform all other duties assigned Requirements At least 1-2 years of experience in the eCommerce ecosystem Experience leveraging data into actionable insights Radical curiosity of retail and the constantly changing marketplace Detail-oriented with an ability to juggle multiple projects in a fast-paced environment Proven ownership mindset Ability to proactively and creatively problem solve (as an individual and with a team) Excellent written & verbal communication skills Strong Word, Excel, and PowerPoint skills Preferred Experience with Amazon Seller and Vendor Central What We Offer Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics. We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package. The national hiring range for this position is $60,000-$65,000 per year. Additionally, this position is eligible to participate in our bonus program. Our robust benefits package was created to help support employees physically, financially, and emotionally through life’s big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more! Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws. We encourage all interested candidates to apply. #J-18808-Ljbffr