Patient Access Rep I PRN

Woodland Cancer Center 8955 W 400 N Michigan City, Indiana 46360 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of copayments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representatives, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for copayment, prepayment, and outstanding balances.

WHO WE ARE

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

Position is PRN for coverage, call offs, PTO etc. Hours will be 8-4:30 Mon-Friday with weekend possibility. Training hours will be the same. Must be able to train on a full time, day shift schedule for approximately 4-6 weeks then transition to PRN. Interview patient and family in order to obtain registration information, and enter correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre‑registration. Enter insurance policy number, group number, address, and telephone numbers, and patient billing data and clinical data. Verbally interview patient and/or family in order to obtain registration information. Identify patient liabilities, obtain pre‑service payments, counsel patients on payer financial waivers, and process copayments collections. Identify copayment procedures and fiscal procedures related to registration procedures. Complete computer and telephone pre‑registrations to maintain patient flow.

QUALIFICATIONS

Required High School Diploma/GED OR Required Professional/Vocational/Trade Training

TRAVEL IS REQUIRED

Never or Rarely

JOB RANGE:

INCENTIVE:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org. #J-18808-Ljbffr Franciscan Health