Pre-Litigation Team Manager

Pre-Litigation Team Manager Anderson Injury Lawyers Austin, Texas, United States About this position About Anderson Injury Lawyers Anderson Injury Lawyers is a fast-growing personal injury firm serving clients across Texas. We're committed to getting our clients the outcomes they deserve while building a workplace where our team can do their best work. We’re looking for a Pre-Litigation Team Manager to lead the team that moves cases from intake through settlement. About the Role The Pre-Litigation Team Manager oversees the day-to-day operations of our pre-litigation case teams — case managers and case manager assistants — ensuring cases move efficiently through treatment, demand preparation, and settlement. This is a hands‑on leadership role for someone who understands both the people side of management and the operational rigor required to run a high-volume pre-litigation caseload. What You'll Do Manage and develop a team of case managers and case manager assistants handling pre-litigation personal injury cases from intake through settlement Monitor caseloads, case aging, and file quality to identify bottlenecks and keep cases moving toward timely Set clear performance expectations and conduct regular one-on-ones, coaching, and formal performance reviews Own and enforce standard operating procedures for treatment monitoring, demand packages, lien resolution, and settlement handoff Track team KPIs and report on team performance to firm leadership Use Filevine to audit case files, monitor task completion, and ensure documentation is accurate and audit-ready Handle escalations — client concerns, medical provider issues, and internal roadblocks — quickly and professionally Support hiring, onboarding, and training for new pre-litigation staff Help identify and roll out process improvements as the team and caseload grow What We're Looking For 3+ years of experience in personal injury case management, with at least 1–2 years in a supervisory or team lead role Strong working knowledge of the pre-litigation lifecycle: treatment, demand, negotiation, and disbursement Experience with Filevine or comparable case management software strongly preferred Proven ability to manage, coach, and hold a team accountable to performance standards Excellent organizational skills and comfort managing a high-volume, deadline-driven caseload Clear, direct communication style — with clients, attorneys, and your team Bachelor's degree preferred; equivalent experience in personal injury case management will be considered in lieu of a degree Why Anderson Injury Lawyers Competitive base salary, commensurate with experience Opportunity to build and shape a growing team at a firm that’s investing heavily in its people and operations Collaborative leadership team that values clear communication and operational excellence Full benefits package #J-18808-Ljbffr Anderson Injury Lawyers