Product Support Specialist Customer Success
$70k - $100kAscend
Ascend is seeking a Product Support Specialist in San Francisco to enhance customer satisfaction by resolving issues and educating clients on product usage. This role requires collaboration across departments, including Operations, Product, Engineering, and Customer Success. Ideal candidates will have a background in insurance or fintech, strong communication skills, and a knack for building effective support systems. The position offers a competitive salary ranging from $70,000 to $100,000 and emphasizes equal opportunity and diversity. #J-18808-Ljbffr
- ...Enterprise Product Support Specialist Our customers are some of the most innovative and high‑impact operators in the world. As a founding Enterprise Support... ..., and highest‑value customers—ensuring their long‑term success while influencing how we deliver exceptional enterprise...SuggestedShift work
- ...Our Customer Product Support team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity... ...savants who are passionate about investing in our customers’ success. We help customers with questions, feature requests, and...SuggestedWork at officeWork from homeWorldwideWeekend work
$75k - $100k
...intense execution to create products that make clinicians happier... ...empathetic, product-savvy Product Support Specialist to help clinicians not just... ...Represent the voice of the customer within the product org,... ...customer support, customer success, or technical support at a high...SuggestedWork at officeImmediate start3 days per week$70k - $100k
...Product Support Specialist We’re hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers’ success. Responsibilities Objective #1: Onboard alongside...SuggestedWork at office$37.5 - $65.4 per hour
...code, or iterating with AI. From idea to product, Figma empowers teams to streamline... ...to create seamless experiences for our customers every day. Engaging with our customers requires... ...improve processes within our Product Support function, ensuring we deliver premium customer...SuggestedHourly payFull timeRemote workWork from homeShift work- ...Figma is seeking a Customer Support Specialist to enhance customer experiences via email. You'll engage with customers daily, solve inquiries, and improve processes within the Product Support team. This full-time role can be done remotely from the US or from a company...Full timeRemote work
- ...Finding and reaching your best-fit customers takes unique ideas and constant iteration... ...directly on our Glassdoor page! Product Support Specialist @ Clay This role's schedule will be... ...have a proven track record of working successfully with customers, understanding their...Weekend work
- ...The Role We're hiring a Product Support Specialist , sitting on our User Operations team, to be the human face of Tolan when users need us most... ...We're Looking For Front-line experience. You\'ve supported customers of a tech product or service. We\'re also open to non-...
- ...Tolan is hiring a Product Support Specialist in San Francisco to serve as the first point of contact for users, troubleshoot issues via email and chat, and support an engaged user community. This role emphasizes quality and speed in service and requires front-line experience...
$116.48k - $165k
...together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to... ...knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support...Full timeVisa sponsorship- ...leading healthcare technology company in San Francisco seeks a Product Support Specialist to provide empathetic support to clinicians using Freed's... ...enhance clinician experience. Ideal candidates will have customer support experience in high-growth settings and excellent...
- Asana is looking for a Customer Product Support professional to join our team in San Francisco, offering a hybrid work schedule. This role requires strong communication skills in English and German, along with expertise in Asana’s platform to assist customers efficiently...
$70k - $103.5k
P2P is seeking a Product Support Specialist in San Francisco to join the Support team. The role involves troubleshooting integrations, guiding customers through workflows, and improving internal processes. Candidates should have strong problem-solving skills, a customer...- ...A fast-paced SaaS company in San Francisco is seeking a Product Specialist to enhance customer support and product quality. In this role, you will respond to live support requests and work closely with the engineering team to resolve issues efficiently. Ideal candidates...Work at office
$70k - $103.5k
Product Support Specialists (North America) Join our Support team as a Product Support Specialist, working one weekend day in exchange for a weekday... ...or business needs. Responsibilities Work closely with customers daily to troubleshoot sophisticated integrations, guide...Work at officeWeekend workWeekday work- Clay is seeking an Enterprise Product Support Specialist in San Francisco, California. In this role, you will serve as the primary... ...technical partner for the company's largest customers, ensuring their long-term success. Responsibilities include managing enterprise-level...
- ...Support Specialist Focused On Subscriptions & Billing Cognition is building... ...& Billing, you will own customer-facing resolution for billing... ...Engineering on billing system bugs, product edge cases, account... ...revenue operations, customer success, account management, or a similar...
- Fieldguide is hiring for a customer success role with an emphasis on providing exceptional support for our platform. This remote position requires engaging with clients to ensure they maximize their use of the software, addressing their needs promptly and effectively. The...Remote job
- The Executive IT Support Specialist is expected to provide dedicated support... ...to be an expert in Apple products & all areas of end user systems... ...Strong Organizational & Customer Service skills Ability to work... ...Experience skills and Customer Success obsessed Thorough...Local areaRemote work
- ...maintain audit integrity. We're seeking a CRM Specialist to own the design and continuous... ...partner with Sales Operations, Finance, and Product teams to architect workflows that... ..., Deliver training and documentation to support teams and end-users , Proactively identify...Contract workWork experience placement
$90k - $120k
...Overview Benchling is building a world‑class Customer Experience organization to drive... ...growing customer base. As a senior‑level Product Support Analyst you play a key role supporting... ..., Technical Account Managers, Customer Success, Professional Services, and Sales). You...Work at officeLocal areaFlexible hoursRotating shift3 days per week$80k - $130k
...hotel groups across the U.S., Lance supports 50+ hotels with brands like Marriott,... ...Description This is a full-time, on-site Product Specialist role based in San Francisco, CA. The... ...communication skills in Sales and Customer success Excellent troubleshooting and customer...Full timeWork at office$19.68 per hour
...A leading footwear and apparel brand in San Francisco is seeking a Retail Sales Associate to provide exceptional customer service and contribute to sales goals. In this entry-level role, you'll engage with customers, assist with their selections, and maintain store operations...Hourly payFlexible hours- ...Product Specialist II/III-Equipment Management Chicago, Illinois;New York, New York; San Francisco... ...transactions and will work with and support other teams, including Credit, Pricing... ...combined with desire to engage with customers and suppliers at all levels Analytical...Work at officeShift workDay shift
- ...make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey... ...management and change lives along the way. The Role As a Monetization Specialist , you will play a pivotal role in scaling Air Apps’ growth by...Temporary workWorldwide
$85k - $112.5k
...are essential to our continued success. Our deep curiosity to learn... ...you. WHAT YOU’LL DO The Support Engagement Lead is a member of... ...service experience to customers. The Support Engagement Lead... ...the strategic relationship and product adoption. Own and assume ultimate...Contract workWork at officeFlexible hours- ...Senior Product Specialist (3D Reconstruction) At Niantic Spatial, we build real-world foundational models for physical AI, so people and machines... ...where downtime costs millions. Niantic Spatial serves customers in robotics, public sector, and energy and industrial. About...Work at office
- ...designs and make sound judgment calls on prioritization Organizational Knowledge Understand how protocol decisions impact Anchorage's product roadmap and client offerings Collaborate cross‑functionally to ensure engineering, product, and sales teams have the protocol...
$130k - $160k
...Hi! I'm Allie, Head of Support at Ashby. I have had the privilege of working with an... ...team members who care deeply about the success of our customers. One of our key priorities is to scale... ...deeply with our Engineering and Product teams, and create scalable processes and...Work at office- Flagright Data Technologies Inc., located in San Francisco, is seeking a Product Operations Specialist to enhance customer satisfaction and product performance. In this role, you will focus on analyzing customer needs, managing communication, and collaborating with internal...Work at office
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